Customer Service Jobs in Benton, AR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 28 Jobs

Wagering Customer Service Agent - Part Time (Shifts Vary)

  • Hot Springs, AR (20 miles from Benton, AR)
  • 1 day ago
  • Hot Springs, AR (20 miles from Benton, AR)
  • 1 day ago

We are currently seeking a talented individual to become a Wagering Customer Service Agent....

Airport Customer Service Agent - UA LIT

  • Little Rock, AR (24 miles from Benton, AR)
  • 4 days ago
  • Little Rock, AR (24 miles from Benton, AR)
  • 4 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Accounts Advisor

  • Hot Springs, AR (20 miles from Benton, AR)
  • 5 days ago
  • Hot Springs, AR (20 miles from Benton, AR)
  • 5 days ago

service....

Retail Customer Service Team Member-5

  • Little Rock, AR (24 miles from Benton, AR)
  • 6 days ago
  • Little Rock, AR (24 miles from Benton, AR)
  • 6 days ago

Store - Knoxville, TN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Bilingual Spanish Customer Service Representative - Remote

  • Little Rock, AR (24 miles from Benton, AR)
  • 6 days ago
  • Little Rock, AR (24 miles from Benton, AR)
  • 6 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative

  • Little Rock, AR (24 miles from Benton, AR)
  • 7 days ago
  • Little Rock, AR (24 miles from Benton, AR)
  • 7 days ago

We are looking for a bright, motivated, energetic, upbeat experienced customer service representative to join our growing practice....

Retail Customer Service Cashier

  • Little Rock, AR (12 miles from Benton, AR)
  • 9 days ago
  • Little Rock, AR (12 miles from Benton, AR)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - PART TIME

  • Little Rock, AR (24 miles from Benton, AR)
  • 9 days ago
  • Little Rock, AR (24 miles from Benton, AR)
  • 9 days ago

Were looking for dedicated Customer Service Associates to join our remote team!...

Remote Work

Retail Customer Service Supervisor

  • Little Rock, AR (24 miles from Benton, AR)
  • 10 days ago
  • Little Rock, AR (24 miles from Benton, AR)
  • 10 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Retail Customer Service Cashier

  • Little Rock, AR (24 miles from Benton, AR)
  • 10 days ago
  • Little Rock, AR (24 miles from Benton, AR)
  • 10 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - FT

  • Little Rock, AR (24 miles from Benton, AR)
  • 12 days ago
  • Little Rock, AR (24 miles from Benton, AR)
  • 12 days ago

service....

Part- Time Customer Service Agent

  • Little Rock, AR (24 miles from Benton, AR)
  • 14 days ago
  • Little Rock, AR (24 miles from Benton, AR)
  • 14 days ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passengers trip....

Retail Customer Service Associate

  • Little Rock, AR (24 miles from Benton, AR)
  • 16 days ago
  • Little Rock, AR (24 miles from Benton, AR)
  • 16 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative Overnights

  • Little Rock, AR (24 miles from Benton, AR)
  • 17 days ago
  • Little Rock, AR (24 miles from Benton, AR)
  • 17 days ago

Store 2709955: 601 W Broadway, N Little Rock, Arkansas 72114 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Hot Springs, AR (20 miles from Benton, AR)
  • 20 days ago
  • Hot Springs, AR (20 miles from Benton, AR)
  • 20 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Benton, AR

Moving to Benton, AR? Find some basic demographic data about Benton, AR below.


Local
National
56,694
1,160
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Benton, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Benton, AR offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Benton, AR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »