Customer Service Jobs in Tucson, AZ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Sahuarita, AZ (9 miles from Tucson, AZ)
- 30+ days ago
- Sahuarita, AZ (9 miles from Tucson, AZ)
- 30+ days ago
Were looking for Customer Service Professionals for our Tucson, AZ office....
Experienced Bilingual Customer Service Representative
- Vail, AZ (14 miles from Tucson, AZ)
- 3 days ago
- Vail, AZ (14 miles from Tucson, AZ)
- 3 days ago
Experienced Bilingual Customer Service Representative Salary: $21.44-$23.82 per hour/$43,200-$47,997 annually commensurate to experience +10% Bilingual Skill Differential!...
Bilingual Customer Service Representative
- Vail, AZ (14 miles from Tucson, AZ)
- 3 days ago
- Vail, AZ (14 miles from Tucson, AZ)
- 3 days ago
Bilingual Customer Service Representative Salary: $19.06 per hour / $38,405 annually +10% Bilingual Skill Differential Increase your earning potential!...
Key Role Responsibilities Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...
Customer Service Representative
- South Tucson, AZ (10 miles from Tucson, AZ)
- 4 days ago
- South Tucson, AZ (10 miles from Tucson, AZ)
- 4 days ago
Store 2701581: 2004 S 6th Ave, South Tucson, Arizona 85713 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2703496: 5725 W Ina Rd, Tucson, Arizona 85743 Availability - Shift/Days Part time Day Shift - All Days Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decors customers....
Customer Service Representative Call Center & Customer Service $ 15 / Week location_on Tucson, Arizona work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
This job was posted by : For moreinformation, please see: office support for sales staff and house accounts.Handle incoming telephone calls.Telephone interaction with customers and vendors.Input...
Customer Service Representative in Recovery - Starting at $21.14 hourly - Monday-Friday shifts
- Tucson, AZ
- 9 days ago
- Tucson, AZ
- 9 days ago
Orient the client according to their requirements and needs to other areas: Customer Services, retention, Citiphone Comply with the strategies designed for Front End Contribute to the monthly productivity...
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Demographic Data for Tucson, AZ
Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Tucson, AZ
Highest Education Level
Customer Services in Tucson, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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