Customer Service Jobs in Arizona
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative Salary: $19.06 per hour / $38,405 annually +10% Bilingual Skill Differential Increase your earning potential!...
Experienced Bilingual Customer Service Representative Salary: $21.44-$23.82 per hour/$43,200-$47,997 annually commensurate to experience +10% Bilingual Skill Differential!...
Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service....
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
SCA Customer Service Representative - National Remote
- Phoenix, AZ
- 10 hours ago
- Phoenix, AZ
- 10 hours ago
SCA CUSTOMER SERVICE REPRESENTATIVE - NATIONAL REMOTE at UnitedHealth Group in Phoenix, Arizona, United States Job Description $1,500 Sign-On Bonus for External Candidates Optum is a global organization...
Remote WorkPharmacy Customer Service Associate
- Prescott Valley, AZ
- 10 hours ago
- Prescott Valley, AZ
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 2703472: 1113 W US Hwy 60, Superior, Arizona 85173 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
About the Role: As a Customer Service Representative working for the Flex Pay buy now pay later travel product, you will deliver top-notch customer service through phone calls, emails, chats, and text...
CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: 1452 N Eliseo Felix Jr Way City: Avondale Posting Details: Salary: $16.0424 - $18.0807 Grade: 13 Job Summary: Customer Service Rep 1 This is a customer...
Data entry/order processing Other assigned duties Skills customer service*, computer*, outlook, Microsoft*, email, phone Top Skills Details customer service*, computer*, outlook, Microsoft*, email,...
first call resolution Perform moderately complex customer support tasks Receive direction from customer service supervisor and escalate non-routine questions Interact with customer service team on...
to provide effective customer service principles Basic knowledge of medical terminology Basic proficiency with a variety of computer programs including Microsoft Office Suite Basic written, verbal,...
Customer Service Representative- Chevron Wild Horse Pass- Chandler, AZ
- Chandler, AZ
- 1 day ago
- Chandler, AZ
- 1 day ago
Crear una alerta de empleo para esta busqueda Customer Service Representative Chandler, AZ, USA Crear...
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Arizona
Highest Education Level
Customer Services in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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