Customer Service Jobs in Surprise, AZ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Maximus is hiring Customer Service Representatives who are eager to support individuals through their healthcare journeys....
Customer Service Representative - Bilingual Spanish, Healthcare
- Surprise, AZ
- 1 day ago
- Surprise, AZ
- 1 day ago
Maximus is looking for Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who can provide exceptional support to individuals navigating healthcare programs....
Senior Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 hour ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 hour ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Customer Care Representative (Bristol West) CST & MST
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 hours ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Customer Service Associate - Temporary
- Sun City, AZ (6 miles from Surprise, AZ)
- 20 hours ago
- Sun City, AZ (6 miles from Surprise, AZ)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Billing Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 22 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 22 hours ago
Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Associate Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Associate Customer Service Representative - Credit Cards
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Consumer Lending....
Customer Service Representative 4
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
Customer Service Representative 4 Job Location: Address: 150 N 18th Ave....
Remote WorkCasual Customer Service Representative
- Peoria, AZ (8 miles from Surprise, AZ)
- 2 days ago
- Peoria, AZ (8 miles from Surprise, AZ)
- 2 days ago
Successfully complete training to be familiar with Maui Jim product as well customer service systems, processes and policies....
Pharmacy Customer Service Associate
- Peoria, AZ (8 miles from Surprise, AZ)
- 2 days ago
- Peoria, AZ (8 miles from Surprise, AZ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
Additional Skills & Qualifications + 1-3 years of experience in Customer Service within the Financial Services or IT industry. + Experience with proprietary tools or platforms. + Strong communication...
Lead Retail Customer Service Associate
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Associate Seasonal Full/Part Time
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
We are here to ease their stress and provide expert customer service and tax knowledge. Taxes are fun (really!)...
Demographic Data for Surprise, AZ
Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Surprise, AZ
Highest Education Level
Customer Services in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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