Customer Service Jobs in Surprise, AZ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 123 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Customer Service Representative, Phoenix AZ Hybrid

  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 8 hours ago
  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 8 hours ago

Our customer service professionals provide support to the buyers for healthcare organizations and patients as well as company sales representatives....

Customer Experience Associate I

  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 9 hours ago
  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 9 hours ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 17 hours ago
  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 17 hours ago

A minimum of 6 months related work experience is required with customer service experience preferred....

Part Time Customer Service Representative (remote)

  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 17 hours ago
  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 17 hours ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative

  • Litchfield Park, AZ (9 miles from Surprise, AZ)
  • 1 day ago
  • Litchfield Park, AZ (9 miles from Surprise, AZ)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Amazon Locker+ Customer Service Associate

  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 1 day ago
  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Foreclosure Customer Service Associate

  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 1 day ago
  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 1 day ago

This Foreclosure Customer Service Associate Position Features: Great Work Environment Hybrid Schedule Growth Opportunities Great Pay up to $44K Job Description: As a Foreclosure Customer Service Associate...

Customer Service Associate

  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 1 day ago
  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Delivery Station Customer Service Associate

  • Surprise, AZ
  • 1 day ago
  • Surprise, AZ
  • 1 day ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Senior Customer Service Representative (Night Shif

  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 2 days ago
  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 2 days ago

Job Requirement Customer Service Client Service Banking/Financial Excellent Communication Reach Out to a Recruiter Recruiter Email Phone Gyananjaya Panda ... ......

Customer Service Representative (ONSITE)

  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 3 days ago
  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 3 days ago

Responsibilities: - Provide superior customer service by answering incoming calls in a timely manner. - Follow established policies and procedures to respond and route calls appropriately. - Gather...

Customer Service Representative, Full or Part Time

  • Surprise, AZ
  • 3 days ago
  • Surprise, AZ
  • 3 days ago

We want you to join our team as a Customer Service Representative....

Customer Service Representative I

  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 3 days ago
  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 3 days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative I....

Customer Service Representative I

  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 3 days ago
  • Phoenix, AZ (22 miles from Surprise, AZ)
  • 3 days ago

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines...

Remote Work

Demographic Data for Surprise, AZ

Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.


Local
National
146,933
1,751
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Surprise, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Surprise, AZ offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Surprise, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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