Customer Service Jobs in Scottsdale, AZ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 184 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Representative II

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • moments ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • moments ago

Washington St. | Phoenix, AZ 85007 Posting Details: Salary: 20.00 Grade: 15 Job Summary: The Business Services Representative performs journey level customer service activities by performing tasks initiated...

Remote Work

Customer Service Representative, Flex Pay (French Speaker)

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • moments ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • moments ago

About the Role: As a Customer Service Representative (French Speaker), working for the Flex Pay buy now pay later travel product, you will deliver top-notch customer service through phone calls, emails...

Customer Service Representative, Flex Pay

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • moments ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • moments ago

About the Role: As a Customer Service Representative working for the Flex Pay buy now pay later travel product, you will deliver top-notch customer service through phone calls, emails, chats, and text...

Bilingual-Customer Relations Specialist (Hybrid- AZ only)

  • Mesa, AZ (6 miles from Scottsdale, AZ)
  • 6 hours ago
  • Mesa, AZ (6 miles from Scottsdale, AZ)
  • 6 hours ago

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we...

Customer Service Representative - Work From Home (Chandler, AZ)

  • Chandler, AZ (13 miles from Scottsdale, AZ)
  • 11 hours ago
  • Chandler, AZ (13 miles from Scottsdale, AZ)
  • 11 hours ago

Required Qualifications -Valid/ Active Arizona Pharmacy Technician License -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone...

Remote Work

Customer Service Representative, Phoenix AZ Hybrid

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 12 hours ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 12 hours ago

Our customer service professionals provide support to the buyers for healthcare organizations and patients as well as company sales representatives....

Customer Experience Associate I

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 13 hours ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 13 hours ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Support Associate - Located in Tempe, AZ

  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 13 hours ago
  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 13 hours ago

The Customer Service Representative (CSR) Data Specialist will focus primarily on account updates, customer service, in a call center environment, and special projects....

Customer Service Representative

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 20 hours ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 20 hours ago

A minimum of 6 months related work experience is required with customer service experience preferred....

Part Time Customer Service Representative (remote)

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 20 hours ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 20 hours ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative

  • Chandler, AZ (13 miles from Scottsdale, AZ)
  • 20 hours ago
  • Chandler, AZ (13 miles from Scottsdale, AZ)
  • 20 hours ago

Now Hiring: Customer Service Representative Day to day responsibilities: + Customer Interaction: Manage large volumes of inbound calls in a timely manner. + Problem Solving: Identify customers' needs...

Bilingual Customer Service Representative

  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 1 day ago
  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 1 day ago

, consider becoming U-Hauls newest Fleet Sales Customer Service Representative!...

Amazon Locker+ Customer Service Associate

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 1 day ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Demographic Data for Scottsdale, AZ

Moving to Scottsdale, AZ? Find some basic demographic data about Scottsdale, AZ below.

Local
National
293,001
15,183
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Scottsdale, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Scottsdale, AZ offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Scottsdale, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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