Customer Service Jobs in Phoenix, AZ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Mesa, AZ (12 miles from Phoenix, AZ)
- 18 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 18 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Peoria, AZ (13 miles from Phoenix, AZ)
- 15 days ago
- Peoria, AZ (13 miles from Phoenix, AZ)
- 15 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Pharmacy Customer Service Associate
- Goodyear, AZ (19 miles from Phoenix, AZ)
- 2 hours ago
- Goodyear, AZ (19 miles from Phoenix, AZ)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....
Retail Customer Service Team Member & Balloon Sales
- Phoenix, AZ
- 10 hours ago
- Phoenix, AZ
- 10 hours ago
Store - PHX-CASA GRANDE, AZ Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Phoenix, AZ
- 1 day ago
- Phoenix, AZ
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Spanish And English Mortgage Customer Service Representative - Ahwatukee
- Phoenix, AZ
- 1 day ago
- Phoenix, AZ
- 1 day ago
collection activities on accounts less than 30 days past due, but at times may include accounts with much higher delinquencies Understand escalation paths for different types of calls and dynamically route...
Analyst, Client Service Representative- Transaction Banking
- Tempe, AZ (9 miles from Phoenix, AZ)
- 1 day ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 1 day ago
Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Phoenix, AZ
- 1 day ago
- Phoenix, AZ
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDispensary Associate - Full-time
- Avondale, AZ (15 miles from Phoenix, AZ)
- 1 day ago
- Avondale, AZ (15 miles from Phoenix, AZ)
- 1 day ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Dispensary Associate - Part-Time
- Mesa, AZ (12 miles from Phoenix, AZ)
- 1 day ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 1 day ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Associate Customer Service Representative - Credit Cards
- Phoenix, AZ
- 1 day ago
- Phoenix, AZ
- 1 day ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Consumer Lending....
service Collaborate with others in a team setting Salary and Work Schedule: A starting annual salary of $45,979 ($22.11/hr)....
Remote WorkCustomer Service Representative
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 2 days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkDemographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Phoenix, AZ
Highest Education Level
Customer Services in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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