Customer Service Jobs in Phoenix, AZ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Healthcare
- Mesa, AZ (12 miles from Phoenix, AZ)
- 1 day ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 1 day ago
Maximus is hiring Customer Service Representatives who are eager to support individuals through their healthcare journeys....
Customer Service Representative - Bilingual Spanish, Healthcare
- Mesa, AZ (12 miles from Phoenix, AZ)
- 1 day ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 1 day ago
Maximus is looking for Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who can provide exceptional support to individuals navigating healthcare programs....
Customer Service Representative, Full or Part Time
- Tolleson, AZ (11 miles from Phoenix, AZ)
- 3 hours ago
- Tolleson, AZ (11 miles from Phoenix, AZ)
- 3 hours ago
Store 2705189: 298 N 83rd Ave, Tolleson, Arizona 85353 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Surprise, AZ (22 miles from Phoenix, AZ)
- 3 hours ago
- Surprise, AZ (22 miles from Phoenix, AZ)
- 3 hours ago
Store 2741712: 14559 W Grand Ave, Surprise, Arizona 85374 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Customer Service Representative
- Tempe, AZ (9 miles from Phoenix, AZ)
- 4 hours ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 4 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Veterinary Receptionist/Customer Service Representative
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 8 hours ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 8 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Care Representative (Bristol West) CST & MST
- Phoenix, AZ
- 18 hours ago
- Phoenix, AZ
- 18 hours ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Customer Service Representative - Tempe, AZ
- Tempe, AZ (9 miles from Phoenix, AZ)
- 18 hours ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 18 hours ago
Customer Service Representative Tempe, AZ Were hiring full-time, inbound Customer Service Representatives!...
- Mesa, AZ (12 miles from Phoenix, AZ)
- 19 hours ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 19 hours ago
service experience required + Experience working with global, cross-functional teams preferred + No travel required; occasional after-hours availability may be necessary to coordinate with international...
Client Service Representative (Part-Time)
- Chandler, AZ (14 miles from Phoenix, AZ)
- 21 hours ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 21 hours ago
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
Customer Service Associate - Temporary
- Sun City, AZ (16 miles from Phoenix, AZ)
- 1 day ago
- Sun City, AZ (16 miles from Phoenix, AZ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...
- Mesa, AZ (12 miles from Phoenix, AZ)
- 1 day ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 1 day ago
The ideal candidate will have experience in account management, customer service, data management, and operational communication....
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Phoenix, AZ
Highest Education Level
Customer Services in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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