Customer Service Jobs in Mesa, AZ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 180 Jobs

Customer Service Representative Healthcare

  • Mesa, AZ
  • 1 day ago
  • Mesa, AZ
  • 1 day ago

Maximus is hiring Customer Service Representatives who are eager to support individuals through their healthcare journeys....

Maximus is looking for Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who can provide exceptional support to individuals navigating healthcare programs....

Senior Customer Service Representative

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • moments ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • moments ago

Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...

Customer Service Representative

  • Tempe, AZ (3 miles from Mesa, AZ)
  • moments ago
  • Tempe, AZ (3 miles from Mesa, AZ)
  • moments ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Veterinary Receptionist/Customer Service Representative

  • Scottsdale, AZ (6 miles from Mesa, AZ)
  • 4 hours ago
  • Scottsdale, AZ (6 miles from Mesa, AZ)
  • 4 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Care Representative (Bristol West) CST & MST

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 14 hours ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 14 hours ago

In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....

Customer Service Representative - Tempe, AZ

  • Tempe, AZ (3 miles from Mesa, AZ)
  • 14 hours ago
  • Tempe, AZ (3 miles from Mesa, AZ)
  • 14 hours ago

Customer Service Representative Tempe, AZ Were hiring full-time, inbound Customer Service Representatives!...

Customer Care Representative

  • Mesa, AZ
  • 15 hours ago
  • Mesa, AZ
  • 15 hours ago

service experience required + Experience working with global, cross-functional teams preferred + No travel required; occasional after-hours availability may be necessary to coordinate with international...

Client Service Representative (Part-Time)

  • Chandler, AZ (8 miles from Mesa, AZ)
  • 17 hours ago
  • Chandler, AZ (8 miles from Mesa, AZ)
  • 17 hours ago

What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...

Billing Customer Service Representative

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 21 hours ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 21 hours ago

Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...

Customer Service Associate - Temporary

  • Scottsdale, AZ (6 miles from Mesa, AZ)
  • 22 hours ago
  • Scottsdale, AZ (6 miles from Mesa, AZ)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative

  • Mesa, AZ
  • 1 day ago
  • Mesa, AZ
  • 1 day ago

The ideal candidate will have experience in account management, customer service, data management, and operational communication....

Customer Service Representative

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Customer Service Representative

  • Mesa, AZ
  • 1 day ago
  • Mesa, AZ
  • 1 day ago

An ideal candidate has a background in customer service/call center, transportation, and/or supply chain environments....

Associate Customer Service Representative

  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago
  • Phoenix, AZ (12 miles from Mesa, AZ)
  • 1 day ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Demographic Data for Mesa, AZ

Moving to Mesa, AZ? Find some basic demographic data about Mesa, AZ below.


Local
National
546,359
11,257
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mesa, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mesa, AZ offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mesa, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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