Customer Service Jobs in Gilbert, AZ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Chandler, AZ (3 miles from Gilbert, AZ)
- 7 hours ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 7 hours ago
first call resolution Perform moderately complex customer support tasks Receive direction from customer service supervisor and escalate non-routine questions Interact with customer service team on...
Customer Service Representative- Chevron Wild Horse Pass- Chandler, AZ
- Chandler, AZ (3 miles from Gilbert, AZ)
- 9 hours ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 9 hours ago
Crear una alerta de empleo para esta busqueda Customer Service Representative Chandler, AZ, USA Crear...
Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 12 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 12 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative - Credit Services (Bilingual Spanish)
- Chandler, AZ (3 miles from Gilbert, AZ)
- 12 hours ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 12 hours ago
About this role: Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....
Part-Time Customer Service Representative - Phoenix: Scottsdale
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 12 hours ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 12 hours ago
service experience in a similar role 1+ years of sales experience preferred Excellent customer service skills Strong teamwork mentality Exceptional communication skills, both written and verbal Intermediate...
Dispensary Associate - Part Time
- Chandler, AZ (3 miles from Gilbert, AZ)
- 13 hours ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 13 hours ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Mesa, AZ (7 miles from Gilbert, AZ)
- 1 day ago
- Mesa, AZ (7 miles from Gilbert, AZ)
- 1 day ago
DJob Description We are seeking a dedicated and detail-oriented Customer Service Representative (CSR) to support our textbook store, the official online bookstore for high schools nationwide....
Hiring Now: Healthcare Customer Service Representative - Starts 7/28
- Mesa, AZ (7 miles from Gilbert, AZ)
- 1 day ago
- Mesa, AZ (7 miles from Gilbert, AZ)
- 1 day ago
REQUIREMENTS: 1+ year of Customer Service in Call Center or Office Setting HIRING PROCESS: Hire off resume and test scores (NO CLIENT INTERVIEW) JOB DESCRIPTION: This position is a customer service...
Senior Customer Service Representative - National Remote
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
.** As a **Senior Customer Service Representative,** you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....
Remote WorkCustomer Service Representative (Healthcare) - Remote
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkCustomer Service Representative (remote)
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative-10:00 AM - 6:30 PM
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Customer Service Representative
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 1 day ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Temporary/Seasonal - Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
Join the STAR Contact Center as a Temporary/Seasonal Customer Service Representative and learn how various Maricopa County departments operate....
- Mesa, AZ (7 miles from Gilbert, AZ)
- 1 day ago
- Mesa, AZ (7 miles from Gilbert, AZ)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Demographic Data for Gilbert, AZ
Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Gilbert, AZ
Highest Education Level
Customer Services in Gilbert, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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