Customer Service Jobs in Gilbert, AZ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- FedEx
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 18 hours ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 18 hours ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In Person- DollarTree
- Tempe, AZ (7 miles from Gilbert, AZ)
- 1 day ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 1 day ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonWarehouse Customer Service Representative
- GEODIS
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 2 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 2 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
In PersonProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryDispensary Associate - Part Time
- Trulieve
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 3 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 3 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
In Person Part TimeWere seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonRetail Customer Service Supervisor
- PetSmart
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....
In PersonVeterinary Client Service Representative
- Thrive Pet Healthcare
- Gilbert, AZ
- 6 days ago
- Gilbert, AZ
- 6 days ago
As a Customer Service Representative (CSR), you'll play an important role in pets' lives by providing care for our precious patients, while coordinating and representing all facets of client services...
In PersonPackaged Gases Customer Service Representative - Phoenix, AZ
- Matheson
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service....
In PersonDispensary Associate - Full Time
- Trulieve
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Remote Full Time- Walgreens
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 7 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonClient Service Representative II
- Openforce
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 8 days ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 8 days ago
The focus is on high- performance, high customer service and delivery standards. Openforce is a well-established company with an excellent reputation in our industry and with a ‘start-up’ feel....
Remote- EZPAWN Arizona, Inc.
- Mesa, AZ (4 miles from Gilbert, AZ)
- 12 days ago
- Mesa, AZ (4 miles from Gilbert, AZ)
- 12 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
In Person- GPS Insight
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 13 days ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 13 days ago
This position blends customer service, product support, and technical troubleshooting....
In Person- Ezcorp
- Mesa, AZ (7 miles from Gilbert, AZ)
- 14 days ago
- Mesa, AZ (7 miles from Gilbert, AZ)
- 14 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
In PersonDemographic Data for Gilbert, AZ
Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gilbert, AZ
Highest Education Level
Customer Services in Gilbert, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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