Customer Service Jobs in Cave Creek, AZ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Customer Service Associate

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 13 hours ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 13 hours ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Representative

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 13 hours ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 13 hours ago

Customer Service Representative Who are we?...

Customer Service Representative

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 2 days ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 2 days ago

The Customer Service Representative (CSR) Data Specialist will focus primarily on account updates, customer service, in a call center environment, and special projects....

Customer Service Representative

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 3 days ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 3 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 4 days ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 4 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 4 days ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 4 days ago

Skills Customer service Customer support Email Chat Salesforce CRM MS Dynamics Multi-channel communication InContact Multi-tasking Top Skills Details Customer service Customer support Email Chat Additional...

Customer Relations Associate

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 9 days ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 9 days ago

Along with your customer service skills, you will be using departmental resources and following company policies and procedures. You will answer messages in authorized email queues....

Pharmacy Customer Service Associate

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 10 days ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor

  • Glendale, AZ (24 miles from Cave Creek, AZ)
  • 11 days ago
  • Glendale, AZ (24 miles from Cave Creek, AZ)
  • 11 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Phoenix, AZ (24 miles from Cave Creek, AZ)
  • 12 days ago
  • Phoenix, AZ (24 miles from Cave Creek, AZ)
  • 12 days ago

Requisition Number: 199391 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service Representative

  • Anthem, AZ (10 miles from Cave Creek, AZ)
  • 15 days ago
  • Anthem, AZ (10 miles from Cave Creek, AZ)
  • 15 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Savers / Value Village Careers - Customer Service Associate

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 15 days ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 15 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Representative

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 21 days ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 21 days ago

Title: Warranty Service Technician (Customer Service) Location: Phoenix, AZ Employment Type: Full-Time / Permanent / Onsite Who we are Mattamy Homes is the largest privately owned homebuilder in North...

Technical Customer Care Representative

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 21 days ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 21 days ago

Are you ready to provide world class customer service while finding solutions for our customers' needs?...

Customer Service Representative

  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 27 days ago
  • Scottsdale, AZ (21 miles from Cave Creek, AZ)
  • 27 days ago

Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....

Demographic Data for Cave Creek, AZ

Moving to Cave Creek, AZ? Find some basic demographic data about Cave Creek, AZ below.


Local
National
31,038
946
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cave Creek, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cave Creek, AZ offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cave Creek, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »