Customer Service Jobs in Spruce Grove, AB
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- FloForm Countertops
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 10 hours ago
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 10 hours ago
Our Edmonton Branch is seeking a Customer Service Representative to join the team!...
In PersonCustomer Experience Associate- Fixed Term Contract Ends September 30, 2026
- TD Bank
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 1 day ago
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 1 day ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
In PersonCustomer Experience Associate, Part-Time (3-Month Contract) - Morinville, AB (15 Hours/Week)
- ScotiaBank
- Morinville, AB (20 miles from Spruce Grove, AB)
- 1 day ago
- Morinville, AB (20 miles from Spruce Grove, AB)
- 1 day ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In Person Part TimeCustomer Service Representative
- Bank of Montreal
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 6 days ago
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 6 days ago
Application Deadline: 06/21/2026 Address: 912 91st Street SW Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
In PersonCustomer Experience Associate, Part-Time - Chappelle Commons Branch, Edmonton, AB (22.5 Hours/Week)
- ScotiaBank
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 7 days ago
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 7 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In Person Part TimeCustomer Service Representative
- Grainger
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 28 days ago
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 28 days ago
As a Customer Service Representative, youll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center Supervisor...
In Person- TD Bank
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 60+ days ago
- Edmonton, AB (15 miles from Spruce Grove, AB)
- 60+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
In PersonCustomer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Spruce Grove, AB
Highest Education Level
Customer Services in Spruce Grove, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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