Customer Service Jobs in Alberta
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Job Location Calgary-5615 Northland Drive NW Employment Type Regular Weekly Hours 15 Skills Client Issue Resolution, Client Loyalty, Client Service, Customer Experience (CX), Customer Service, Digital...
As a Customer Service Representative, whether its answering questions, assisting with transactions, or proactively connecting clients with the right team members, youll be the first line of support...
Customer Experience Associate - Westgate, Grande Prairie, AB (22.5 Hours/Week)
- Grande Prairie, AB
- 2 days ago
- Grande Prairie, AB
- 2 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Join our team as a Customer Service Representative and become the face of our rental operations....
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- Red Deer, AB
- 2 days ago
- Red Deer, AB
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Application Deadline: 06/26/2025 Address: 422 10th Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Senior Customer Experience Associate - Tuscany (30 hours/ week)
- Calgary, AB
- 3 days ago
- Calgary, AB
- 3 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Join us and grow your career with our retail team as a Customer Service Representative....
We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service....
Experience with analyzing and resolving customer service and client issues....
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
service or counter sales Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files Outstanding customer service and verbal...
We are looking for a bilingual customer service representative to join our client based in Calgary. This is your chance to work with a very well reputed company in the financial services sector....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Alberta
Highest Education Level
Customer Services in Alberta offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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