Customer Service Jobs in Alberta
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Were looking to add a "Customer Service Representative" to join our team in Olds, AB....
Were looking for a Customer Service Representative to join our growing team in a full-time, permanent position....
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Experience Associate - Gaetz Avenue & 45th Street (30 hours/week)
- Red Deer, AB
- 4 days ago
- Red Deer, AB
- 4 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Customer Experience Associate - Horizon Sqaure (26.25 hours/week)
- Calgary, AB
- 4 days ago
- Calgary, AB
- 4 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Customer Experience Associate, Part-Time (Temporary) - Okotoks, AB (26.25 Hours/Week)
- Okotoks, AB
- 4 days ago
- Okotoks, AB
- 4 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers Ability to think on your feet and creatively problem solve Open-minded and constantly...
To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Personal and Business Banking Team, youll use your expertise in financial services products and customer service...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- Calgary, AB
- 6 days ago
- Calgary, AB
- 6 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Application Deadline: 07/03/2025 Address: 3517 Charleswood Dr NW Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
Knowledge and Skill : Excellent customer service and communication skills, including the ability to prioritize and organize numerous requests and work under pressure to meet deadlines Computer literate...
Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Alberta
Highest Education Level
Customer Services in Alberta offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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