Customer Service Jobs in Parkland County, AB

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Customer Care Representative - Edmonton, AB

  • Edmonton, AB (20 miles from Parkland County, AB)
  • 10 hours ago
  • Edmonton, AB (20 miles from Parkland County, AB)
  • 10 hours ago

Deliver above and beyond customer service in a fast-paced environment. Collaborate with internal departments to facilitate customer needs....

Retail Customer Service Coordinator

  • Edmonton, AB (20 miles from Parkland County, AB)
  • 20 hours ago
  • Edmonton, AB (20 miles from Parkland County, AB)
  • 20 hours ago

Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....

Customer Service Representative I

  • Parkland County, AB
  • 2 days ago
  • Parkland County, AB
  • 2 days ago

Now Hiring: Customer Service Representative I (Competition #25-54) Parkland County has casual Customer Service Representative I positions available within the Communications & Customer Service Department...

Customer Experience Associate - Fixed Term Contract

  • Edmonton, AB (20 miles from Parkland County, AB)
  • 23 days ago
  • Edmonton, AB (20 miles from Parkland County, AB)
  • 23 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Spruce Grove - Casual

  • Spruce Grove, AB (4 miles from Parkland County, AB)
  • 24 days ago
  • Spruce Grove, AB (4 miles from Parkland County, AB)
  • 24 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate

  • Edmonton, AB (20 miles from Parkland County, AB)
  • 45+ days ago
  • Edmonton, AB (20 miles from Parkland County, AB)
  • 45+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Edmonton Future Opportunities

  • Edmonton, AB (20 miles from Parkland County, AB)
  • 45+ days ago
  • Edmonton, AB (20 miles from Parkland County, AB)
  • 45+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative - UniFirst Canada

  • Edmonton, AB (20 miles from Parkland County, AB)
  • 60+ days ago
  • Edmonton, AB (20 miles from Parkland County, AB)
  • 60+ days ago

Are you a people person' who loves delivering outstanding customer service?...

Storage Customer Service Representative

  • Edmonton, AB (20 miles from Parkland County, AB)
  • 90+ days ago
  • Edmonton, AB (20 miles from Parkland County, AB)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Customer Service Representative - Remote Work

  • Edmonton, AB (20 miles from Parkland County, AB)
  • 90+ days ago
  • Edmonton, AB (20 miles from Parkland County, AB)
  • 90+ days ago

Your New Role: Reporting to the Delivery Managers who are known within the business for their supportive management style, your duties will include: Processing large volumes of paperwork. Scanning...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Parkland County, AB

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Parkland County, AB offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Parkland County, AB
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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