Customer Service Jobs in Nisku, AB
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Edmonton, AB (20 miles from Nisku, AB)
- 2 days ago
- Edmonton, AB (20 miles from Nisku, AB)
- 2 days ago
As a Customer Service Representative, whether its answering questions, assisting with transactions, or proactively connecting clients with the right team members, youll be the first line of support...
- Edmonton, AB (20 miles from Nisku, AB)
- 4 days ago
- Edmonton, AB (20 miles from Nisku, AB)
- 4 days ago
Experience with analyzing and resolving customer service and client issues....
Customer Service Representative- Bilingual (English & French)
- Edmonton, AB (20 miles from Nisku, AB)
- 9 days ago
- Edmonton, AB (20 miles from Nisku, AB)
- 9 days ago
Follow established procedures: Adhere to the Customer Service Center's policies and guidelines for your work area, ensuring consistency and quality in service delivery....
- Sherwood Park, AB (22 miles from Nisku, AB)
- 26 days ago
- Sherwood Park, AB (22 miles from Nisku, AB)
- 26 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
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Customer Service Representative
- Edmonton, AB (20 miles from Nisku, AB)
- 26 days ago
- Edmonton, AB (20 miles from Nisku, AB)
- 26 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Edmonton, AB (20 miles from Nisku, AB)
- 27 days ago
- Edmonton, AB (20 miles from Nisku, AB)
- 27 days ago
Position Summary: As a Customer Service Representative, youll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service...
Customer Care Representative - Edmonton, AB
- Edmonton, AB (20 miles from Nisku, AB)
- 30+ days ago
- Edmonton, AB (20 miles from Nisku, AB)
- 30+ days ago
Deliver above and beyond customer service in a fast-paced environment. Collaborate with internal departments to facilitate customer needs....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Nisku, AB
Highest Education Level
Customer Services in Nisku, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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