Customer Service Jobs in Edmonton, AB
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Sherwood Park, AB (9 miles from Edmonton, AB)
- 1 day ago
- Sherwood Park, AB (9 miles from Edmonton, AB)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Commitment to providing exceptional customer service. Work Environment Collaborative and inclusive workplace. Opportunities to work with a diverse team. Dynamic and fast-paced environment....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Sherwood Park, AB (9 miles from Edmonton, AB)
- 11 days ago
- Sherwood Park, AB (9 miles from Edmonton, AB)
- 11 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
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U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Join us and grow your career with our retail team as a Customer Service Representative....
Position Summary: As a Customer Service Representative, youll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service...
GFL Environmental is Hiring a Customer Service Representative in Edmonton, AB! The Customer Service Representative (CSR) position is responsible for providing primary customer contact....
Retail Customer Service Coordinator Full Time Winners - Century Crossing
- Spruce Grove, AB (15 miles from Edmonton, AB)
- 15 days ago
- Spruce Grove, AB (15 miles from Edmonton, AB)
- 15 days ago
Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....
Deliver above and beyond customer service in a fast-paced environment. Collaborate with internal departments to facilitate customer needs....
Customer Service Associate - Canada
- Edmonton International Airport, AB (16 miles from Edmonton, AB)
- 26 days ago
- Edmonton International Airport, AB (16 miles from Edmonton, AB)
- 26 days ago
The Customer Service Associate of Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Your New Role: Reporting to the Delivery Managers who are known within the business for their supportive management style, your duties will include: Processing large volumes of paperwork. Scanning...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Edmonton, AB
Highest Education Level
Customer Services in Edmonton, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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