Customer Service Jobs in Calgary, AB
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Competencies / Skills Minimum of 5 years in customer service in retail or health-care administrative environment....
To join our team: You have one year of customer service experience. You have sound knowledge of client service principles....
- Airdrie, AB (16 miles from Calgary, AB)
- 1 day ago
- Airdrie, AB (16 miles from Calgary, AB)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Location: 215 16th St SE, Calgary, Alberta T2E 7P5 Canada Have you ever wished the open road could be your office? Then consider becoming U-Hauls newest U-Box Customer Care Driver. As a CCD you...
Senior Customer Experience Associate - Sierra Springs Airdrie (18.75 hours/week)
- Airdrie, AB (16 miles from Calgary, AB)
- 2 days ago
- Airdrie, AB (16 miles from Calgary, AB)
- 2 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Application Deadline: 08/10/2025 Address: 288 Aspen Glen Landing SW Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...
Join us and grow your career with our retail team as a customer service representative....
Customer Service Call Takers Full-Time Call Taker * Monday to Friday * 8:00 AM to 5:00 PM * 1-hour lunch break Part/Full Time Key Responsibilities * Professionally handle inbound and outbound calls...
Senior Customer Experience Associate - Monterey Square (22.5 hours/week)
- Calgary, AB
- 7 days ago
- Calgary, AB
- 7 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
SUMMARY Under the supervision of the Customer Service Supervisor, the Customer Service Rep is accountable for establishing a strong customer relationship based on trust and responsiveness....
Customer Service Representative DCCHail Calgary, Alberta Schedule: Monday to Friday, 8 am to 5 pm At DCCHail Calgary, we are looking for a Customer Service Representative to provide professional administrative...
service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers Ability to think on your feet and creatively problem solve Open-minded and constantly...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Calgary, AB
Highest Education Level
Customer Services in Calgary, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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