Customer Service Jobs in Fairbanks, AK
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
This includes customer service, administrative task and special projects.Participate in special projects deemed necessary to the operation and well-being of the company.Assists in the will call process...
Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Experience Associate-Military Clothing Store
- Fairbanks, AK
- 19 days ago
- Fairbanks, AK
- 19 days ago
H-... Customer Experience Associate-Military Clothing Store United States - Alaska - Fort Wainwright Intermittent 5100PB1-03 Customer Experience Associate Job Description As a Customer Experience...
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H-... 9186-Customer Experience Associate-PowerZone United States - Alaska - Fort Wainwright Regular Part Time 5100PB1-03 Customer Experience Associate Job Description As a Customer Experience...
Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...
Savers / Value Village Careers - Customer Service Associate
- Fairbanks, AK
- 90+ days ago
- Fairbanks, AK
- 90+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Demographic Data for Fairbanks, AK
Moving to Fairbanks, AK? Find some basic demographic data about Fairbanks, AK below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Fairbanks, AK
Highest Education Level
Customer Services in Fairbanks, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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