Customer Service Jobs in Alaska

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 31 Jobs

Customer Service Representative

  • Fairbanks, AK
  • 3 hours ago
  • Fairbanks, AK
  • 3 hours ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Motor Vehicle Customer Service Representative 2 (PCN 125114

  • Juneau, AK
  • 1 day ago
  • Juneau, AK
  • 1 day ago

This experience is met by service as a Motor Vehicle Customer Service Representative 1 with the State of Alaska, or the equivalent elsewhere....

Customer Service Associate

  • Eagle River, AK
  • 1 day ago
  • Eagle River, AK
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lube Technician, Tire Technician, Customer Service Representative

  • Anchorage, AK
  • 1 day ago
  • Anchorage, AK
  • 1 day ago

Customer service advisor/service writer positions available also. Alaska driver license required. Apply in person. We supply tools and training! Sam Fonoti JiffyLube 360 W. Diamond Blvd. ......

Customer Service Agent

  • Nome, AK
  • 6 days ago
  • Nome, AK
  • 6 days ago

Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....

Customer Service Representative

  • Kodiak, AK
  • 6 days ago
  • Kodiak, AK
  • 6 days ago

Follows written standard operating procedures (SOP) for Customer Service Representative....

Customer Service Representative

  • Anchorage, AK
  • 8 days ago
  • Anchorage, AK
  • 8 days ago

Customer Service Representative (Anchorage) Alaska Property Managers image 1 of 1 compensation: $25 employment type: experience level: mid level job title: Customer Service Representative relocation...

Seasonal Customer Service Agent - Anchorage Airport

  • Anchorage, AK
  • 10 days ago
  • Anchorage, AK
  • 10 days ago

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a seasonal Customer Service Agent....

Retail Customer Service

  • Anchorage, AK
  • 14 days ago
  • Anchorage, AK
  • 14 days ago

Andy's Ace Hardware - Immediate Retail Customer Service Position Are you passionate about providing excellent customer service and creating a welcoming in-store experience?...

Call Center Customer Service Representative ($20.02 - $30.03 DOE)

  • Anchorage, AK
  • 19 days ago
  • Anchorage, AK
  • 19 days ago

written, verbal and listening communication skillsStrong customer service with a high level of attention to detail and accuracyProficient in MS Office applications, including MS Word, Outlook, and...

Customer Service Representative

  • Wasilla, AK
  • 21 days ago
  • Wasilla, AK
  • 21 days ago

The opportunity comes with a competitive salary that is based on your customer service experience As a Customer Service Representative, you will Be the face of the branch, providing exceptional customer...

Retail Customer Service Associate

  • Anchorage, AK
  • 22 days ago
  • Anchorage, AK
  • 22 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Full-Time Customer Relations Associate

  • Anchorage, AK
  • 25 days ago
  • Anchorage, AK
  • 25 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Sales Associate - Customer Service Representative - Anchorage

  • Anchorage, AK
  • 27 days ago
  • Anchorage, AK
  • 27 days ago

Do you have a passion for delivering exceptional customer service?...

Demographic Data for Alaska

Moving to Alaska? Find some basic demographic data about Alaska below.


Local
National
732,157
21,388

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Alaska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alaska offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alaska
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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