Customer Service Jobs in Alaska

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 42 Jobs

Customer Service Representative

  • AK
  • 13 hours ago
  • AK
  • 13 hours ago

This position requires strong communication skills and a commitment to delivering high-quality customer service....

Customer Service Agent

  • Kotzebue, AK
  • 1 day ago
  • Kotzebue, AK
  • 1 day ago

Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....

Customer Service Associate - Temporary

  • Anchorage, AK
  • 2 days ago
  • Anchorage, AK
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service

  • Anchorage, AK
  • 2 days ago
  • Anchorage, AK
  • 2 days ago

Andy's Ace Hardware - Immediate Retail Customer Service Position Are you passionate about providing excellent customer service and creating a welcoming in-store experience?...

Customer Service Agent

  • Anchorage, AK
  • 4 days ago
  • Anchorage, AK
  • 4 days ago

Assist with training new cargo, customer service or other personnel.This job description in no way states or implies that these are the only duties to be performed by this employee....

Customer Service Representative

  • Anchorage, AK
  • 5 days ago
  • Anchorage, AK
  • 5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative, Specialized Services Bagster

  • Juneau, AK
  • 6 days ago
  • Juneau, AK
  • 6 days ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative, Life Contact Center

  • Juneau, AK
  • 6 days ago
  • Juneau, AK
  • 6 days ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Senior Customer Service Representative - Corporate Filings

  • Juneau, AK
  • 6 days ago
  • Juneau, AK
  • 6 days ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Call Center Customer Service Representative ($20.02 - $30.03 DOE)

  • Anchorage, AK
  • 7 days ago
  • Anchorage, AK
  • 7 days ago

written, verbal and listening communication skillsStrong customer service with a high level of attention to detail and accuracyProficient in MS Office applications, including MS Word, Outlook, and...

Motor Vehicle Customer Service Representative 1 (12-5453)

  • Fairbanks, AK
  • 7 days ago
  • Fairbanks, AK
  • 7 days ago

What You Will Be Doing The Division of Motor Vehicles (DMV) is a motivated, organized, innovative individual to join our team as a Motor Vehicle Customer Service Representative (MVCSR1)....

Customer Service Representative - Remote

  • Juneau, AK
  • 8 days ago
  • Juneau, AK
  • 8 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative 12:30pm-9pm EST

  • Juneau, AK
  • 8 days ago
  • Juneau, AK
  • 8 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Wasilla, AK
  • 9 days ago
  • Wasilla, AK
  • 9 days ago

The opportunity comes with a competitive salary that is based on your customer service experience As a Customer Service Representative, you will Be the face of the branch, providing exceptional customer...

Demographic Data for Alaska

Moving to Alaska? Find some basic demographic data about Alaska below.


Local
National
732,157
21,388

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Alaska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alaska offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alaska
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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