Customer Service Jobs in Alaska
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Juneau, AK
- 7 hours ago
- Juneau, AK
- 7 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Specialized Services Bagster
- Juneau, AK
- 1 day ago
- Juneau, AK
- 1 day ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkSenior Customer Service Representative - Corporate Filings
- Juneau, AK
- 1 day ago
- Juneau, AK
- 1 day ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Call Center Customer Service Representative ($20.02 - $30.03 DOE)
- Anchorage, AK
- 1 day ago
- Anchorage, AK
- 1 day ago
written, verbal and listening communication skillsStrong customer service with a high level of attention to detail and accuracyProficient in MS Office applications, including MS Word, Outlook, and...
Motor Vehicle Customer Service Representative 1 (12-5453)
- Fairbanks, AK
- 2 days ago
- Fairbanks, AK
- 2 days ago
What You Will Be Doing The Division of Motor Vehicles (DMV) is a motivated, organized, innovative individual to join our team as a Motor Vehicle Customer Service Representative (MVCSR1)....
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkYou will inform the field of daily customer service promotions along with providing them with error free orders....
The opportunity comes with a competitive salary that is based on your customer service experience As a Customer Service Representative, you will Be the face of the branch, providing exceptional customer...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
_POSITION SUMMARY:_** The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise...
Customer Service Associate I Department: Na'ini Family & Social Services Program: Social Services Reports to: Social Services Supervisor Employment Status: Full Time FLSA Status: Non-Exempt Schedule...
Sales Associate - Customer Service Representative - Anchorage
- Anchorage, AK
- 8 days ago
- Anchorage, AK
- 8 days ago
Do you have a passion for delivering exceptional customer service?...
POSITION: Customer Service Agent Are you interested in: Booking reservations for passengers' baggage, and cargo. Resolving customer service issues. Processing payments in varying forms....
Ability to work under flexible customer service demands. Presents a friendly and professional image to the public....
Demographic Data for Alaska
Moving to Alaska? Find some basic demographic data about Alaska below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Alaska
Highest Education Level
Customer Services in Alaska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »