Customer Service Jobs in Alaska
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCompany Alaska Airlines The Team This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Bilingual Spanish Customer Service Representative - Remote
- Juneau, AK
- 6 days ago
- Juneau, AK
- 6 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkRole Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
**Behaviors/Competencies****Integrity-**Respect and accountability at every level and every interaction**Customer Service-**Provide the highest level of customer service while building customer satisfaction...
Motor Vehicle Customer Service Representative 1 (12-5119/12-5371)
- Anchorage, AK
- 10 days ago
- Anchorage, AK
- 10 days ago
Motor Vehicle Customer Service Representative 1 (12-5119/12-5371) Salary $20.21 Hourly Location Anchorage and Eagle River, AK Job Type Full Time Remote Employment Flexible/Hybrid Job Number 50152 Department...
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Service Agent - Anchorage Airport
- Anchorage, AK
- 11 days ago
- Anchorage, AK
- 11 days ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a seasonal Customer Service Agent....
The primary purpose of this temporary (on-call) position is to provide customer service in the collection of payments received by mail, phone, or in person, to assist customers with utility services...
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.We currently have an opening for a Customer Service Representative...
Demographic Data for Alaska
Moving to Alaska? Find some basic demographic data about Alaska below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Alaska
Highest Education Level
Customer Services in Alaska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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