Customer Service Jobs in Eagle River, AK

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Customer Service Agent - Air Freight

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 2 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 2 days ago

Company Alaska Airlines The Team This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates...

Retail Customer Service Associate

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 4 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Relations Specialist

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 7 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 7 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Associate - Temporary

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 8 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (CSR)

  • Wasilla, AK (24 miles from Eagle River, AK)
  • 10 days ago
  • Wasilla, AK (24 miles from Eagle River, AK)
  • 10 days ago

**Behaviors/Competencies****Integrity-**Respect and accountability at every level and every interaction**Customer Service-**Provide the highest level of customer service while building customer satisfaction...

Motor Vehicle Customer Service Representative 1 (12-5119/12-5371)

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 11 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 11 days ago

Motor Vehicle Customer Service Representative 1 (12-5119/12-5371) Salary $20.21 Hourly Location Anchorage and Eagle River, AK Job Type Full Time Remote Employment Flexible/Hybrid Job Number 50152 Department...

Client Service Representative, Wasilla AK

  • Wasilla, AK (24 miles from Eagle River, AK)
  • 11 days ago
  • Wasilla, AK (24 miles from Eagle River, AK)
  • 11 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Seasonal Customer Service Agent - Anchorage Airport

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 11 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 11 days ago

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a seasonal Customer Service Agent....

Customer Service Associate

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 13 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 13 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Personal Insurance Customer Service Representative

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 18 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 18 days ago

Tenure: Personal Insurance Customer Service Representative, category 13, requires six months as a Personal Insurance Customer Service Representative Trainee or equivalent with performance that meets...

Customer Service Representative

  • Wasilla, AK (24 miles from Eagle River, AK)
  • 26 days ago
  • Wasilla, AK (24 miles from Eagle River, AK)
  • 26 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

On-Site Customer Service Representative

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 27 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 27 days ago

KNOWLEDGE, SKILLS, ABILITIES Customer service and communication skills required. Ability to multi-task and time management skills required....

Client Service Representative/ Receptionist

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 29 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 29 days ago

VCA East Anchorage Animal Hospital is looking for a part time customer service representative to join our busy seven doctor practice....

Customer Service Representative

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 30+ days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 30+ days ago

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....

Customer Service Representative

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 30+ days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 30+ days ago

service maintenance - mailing new tags, new item spreadsheets, discontinued items and price changes Item maintenance price data, pack sizes and discontinued item adjustments Assist with customer phone...

Demographic Data for Eagle River, AK

Moving to Eagle River, AK? Find some basic demographic data about Eagle River, AK below.


Local
National
26,947
499
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Eagle River, AK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Eagle River, AK offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Eagle River, AK
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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