Customer Service Jobs in Anchorage, AK
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Freight Customer Service Representative (ARRC ARW Employees Only - Alaska Railroad)
- Anchorage, AK
- 1 hour ago
- Anchorage, AK
- 1 hour ago
FACTOR 2: Supervisory Control Reports to the Manager, Freight Customer Service. Works independently on routine to complex assignments....
Motor Vehicle Customer Service Representative 1 (125371)
- Eagle River, AK (18 miles from Anchorage, AK)
- 10 hours ago
- Eagle River, AK (18 miles from Anchorage, AK)
- 10 hours ago
The Motor Vehicle Customer Service Representative 1 (MVCSR1) will interact directly with the public often times explaining policies, statutes and regulations....
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Motor Vehicle Customer Service Representative 2 (PCN 125114
- Anchorage, AK
- 5 days ago
- Anchorage, AK
- 5 days ago
This experience is met by service as a Motor Vehicle Customer Service Representative 1 with the State of Alaska, or the equivalent elsewhere....
- Eagle River, AK (18 miles from Anchorage, AK)
- 7 days ago
- Eagle River, AK (18 miles from Anchorage, AK)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lube Technician, Tire Technician, Customer Service Representative
- Anchorage, AK
- 7 days ago
- Anchorage, AK
- 7 days ago
Customer service advisor/service writer positions available also. Alaska driver license required. Apply in person. We supply tools and training! Sam Fonoti JiffyLube 360 W. Diamond Blvd. ......
Seasonal Customer Service Agent - Anchorage Airport
- Anchorage, AK
- 16 days ago
- Anchorage, AK
- 16 days ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a seasonal Customer Service Agent....
Andy's Ace Hardware - Immediate Retail Customer Service Position Are you passionate about providing excellent customer service and creating a welcoming in-store experience?...
Call Center Customer Service Representative ($20.02 - $30.03 DOE)
- Anchorage, AK
- 25 days ago
- Anchorage, AK
- 25 days ago
written, verbal and listening communication skillsStrong customer service with a high level of attention to detail and accuracyProficient in MS Office applications, including MS Word, Outlook, and...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Now Hiring a Customer Service Representative in Anchorage Alaska
- Anchorage, AK
- 30+ days ago
- Anchorage, AK
- 30+ days ago
Alaska Waste is now hiring a Customer Service Representative in Anchorage, AK!...
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Anchorage, AK
Moving to Anchorage, AK? Find some basic demographic data about Anchorage, AK below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Anchorage, AK
Highest Education Level
Customer Services in Anchorage, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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