Customer Service Jobs in Wetumpka, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Customer Service Associate

  • Wetumpka, AL
  • 11 hours ago
  • Wetumpka, AL
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 12 hours ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 12 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Prattville, AL (14 miles from Wetumpka, AL)
  • 15 hours ago
  • Prattville, AL (14 miles from Wetumpka, AL)
  • 15 hours ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 2 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative, Life Contact Center

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 3 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 3 days ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative, Specialized Services Bagster

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 3 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 3 days ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative 12:30pm-9pm EST

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 5 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 5 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 7 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 7 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative, Full or Part Time

  • Prattville, AL (14 miles from Wetumpka, AL)
  • 14 days ago
  • Prattville, AL (14 miles from Wetumpka, AL)
  • 14 days ago

Store 2709067: 1715 S Memorial Dr, Prattville, Alabama 36067 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Prattville, AL (14 miles from Wetumpka, AL)
  • 14 days ago
  • Prattville, AL (14 miles from Wetumpka, AL)
  • 14 days ago

Store 2709067: 1715 S Memorial Dr, Prattville, Alabama 36067 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative-Remote (Healthcare Claims)

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 16 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 16 days ago

Customer Service Representative-Remote (Healthcare Claims) Job Description **JOB DESCRIPTION** The Customer Service Representative-Remote (Healthcare Claims) works from home and interfaces with customers...

Remote Work

Remote Customer Service Representative

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 16 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 16 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative-Remote (Bilingual: Spanish and English)

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 27 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 27 days ago

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works...

Remote Work

Remote Customer Service Representative

  • Maxwell AFB, AL (18 miles from Wetumpka, AL)
  • 30+ days ago
  • Maxwell AFB, AL (18 miles from Wetumpka, AL)
  • 30+ days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Agent (DELTA) MGM

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 30+ days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 30+ days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Demographic Data for Wetumpka, AL

Moving to Wetumpka, AL? Find some basic demographic data about Wetumpka, AL below.


Local
National
33,598
503
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wetumpka, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wetumpka, AL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wetumpka, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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