Customer Service Jobs in Wetumpka, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Remote Customer Service Representative - Facility Maintenance Services

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 10 hours ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 10 hours ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Customer Service Representative

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 10 hours ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 10 hours ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

Pharmacy Customer Service Associate

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 12 hours ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Representative (remote)

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 2 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 2 days ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative - BPO Client Relations

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 3 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 3 days ago

If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you!...

Byram Healthcare Customer Service Representative

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 5 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 5 days ago

We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....

Customer Service Associate FT

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 7 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 7 days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Retail Customer Service Cashier

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 7 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 7 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Bilingual Spanish Customer Service Representative - Remote

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 8 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 8 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative

  • Prattville, AL (14 miles from Wetumpka, AL)
  • 11 days ago
  • Prattville, AL (14 miles from Wetumpka, AL)
  • 11 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 16 days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 16 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Retail Customer Service Cashier

  • Shorter, AL (23 miles from Wetumpka, AL)
  • 45+ days ago
  • Shorter, AL (23 miles from Wetumpka, AL)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Prattville, AL (14 miles from Wetumpka, AL)
  • 90+ days ago
  • Prattville, AL (14 miles from Wetumpka, AL)
  • 90+ days ago

Store 2709067: 1715 S Memorial Dr, Prattville, Alabama 36067 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Associate

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 45+ days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1080 Eastern Blvd, Montgomery, AL...

Customer Service Representative (CSR)

  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 45+ days ago
  • Montgomery, AL (18 miles from Wetumpka, AL)
  • 45+ days ago

Signs Now Montgomery Customer Service Representative (CSR) in Montgomery , Alabama The Signs Now Customer Service Representative (CSR) is the frontline contact for our walk-in and phone-in customers...

Demographic Data for Wetumpka, AL

Moving to Wetumpka, AL? Find some basic demographic data about Wetumpka, AL below.


Local
National
33,598
503
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wetumpka, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wetumpka, AL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wetumpka, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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