Customer Service Jobs in Alabama
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
We are seeking a proactive and organized Customer Care Representative to join a team in Dothan, AL. This role requires excellent written and verbal communication skills, with a strong focus on...
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 29683 Frederick Blvd, Daphne, AL...
Customer Service Representative Job Category: Customer Service Requisition Number: CUSTO002914 Apply now ing Details ed: March 14, 2025 Part-Time On-site Rate: $13 USD per hour Locations Showing 1 location...
Signs Now Montgomery Customer Service Representative (CSR) in Montgomery , Alabama The Signs Now Customer Service Representative (CSR) is the frontline contact for our walk-in and phone-in customers...
insurance Retirement Savings Paid Time Off Bonus and commission Offered Come join our team at Capital Heating and Cooling as a Customer Service Representative!...
About the role: Our team of Customer Service Associates provide a world-class level of customer service to our financial customers....
DSI Security Services Customer Service Representative (Corporate) in Dothan , Alabama Customer Service Representative (Corporate) Dothan, AL, United States of America $15.00 - $15.00 Back Apply Now...
Disabled Veteran Solutions Customer Service Agent - Bilingual in Birmingham , Alabama 15.50 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar!...
Customer Care Representative 1#25-52487 Montgomery, AL All On-site Job Description Bilingual candidates (especially Spanish) are strongly preferred. Manages large volume of incoming phone calls....
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Alabama
Highest Education Level
Customer Services in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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