Customer Service Jobs in Alabama

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 116 Jobs

Customer Accounts Advisor

  • Demopolis, AL
  • 5 days ago
  • Demopolis, AL
  • 5 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Customer Service Representative

  • Tuscaloosa, AL
  • 14 days ago
  • Tuscaloosa, AL
  • 14 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Retail Customer Service

  • Bessemer, AL
  • 9 hours ago
  • Bessemer, AL
  • 9 hours ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Care Representative

  • Dothan, AL
  • 13 hours ago
  • Dothan, AL
  • 13 hours ago

We are seeking a proactive and organized Customer Care Representative to join a team in Dothan, AL. This role requires excellent written and verbal communication skills, with a strong focus on...

Customer Service Representative - Sylacauga

  • Sylacauga, AL
  • 22 hours ago
  • Sylacauga, AL
  • 22 hours ago

The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....

Customer Service Associate

  • Albertville, AL
  • 1 day ago
  • Albertville, AL
  • 1 day ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Associate

  • Pelham, AL
  • 1 day ago
  • Pelham, AL
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Daphne, AL
  • 1 day ago
  • Daphne, AL
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 29683 Frederick Blvd, Daphne, AL...

Customer Service Representative

  • Centreville, AL
  • 1 day ago
  • Centreville, AL
  • 1 day ago

Customer Service Representative Job Category: Customer Service Requisition Number: CUSTO002914 Apply now ing Details ed: March 14, 2025 Part-Time On-site Rate: $13 USD per hour Locations Showing 1 location...

Customer Service Representative (CSR)

  • Montgomery, AL
  • 1 day ago
  • Montgomery, AL
  • 1 day ago

Signs Now Montgomery Customer Service Representative (CSR) in Montgomery , Alabama The Signs Now Customer Service Representative (CSR) is the frontline contact for our walk-in and phone-in customers...

Customer Service Representative

  • Hoover, AL
  • 2 days ago
  • Hoover, AL
  • 2 days ago

insurance Retirement Savings Paid Time Off Bonus and commission Offered Come join our team at Capital Heating and Cooling as a Customer Service Representative!...

Virtual Customer Service Associate II (Retirement Plans)

  • Coden, AL
  • 2 days ago
  • Coden, AL
  • 2 days ago

About the role: Our team of Customer Service Associates provide a world-class level of customer service to our financial customers....

Customer Service Representative (Corporate)

  • Dothan, AL
  • 2 days ago
  • Dothan, AL
  • 2 days ago

DSI Security Services Customer Service Representative (Corporate) in Dothan , Alabama Customer Service Representative (Corporate) Dothan, AL, United States of America $15.00 - $15.00 Back Apply Now...

Customer Service Agent - Bilingual

  • Birmingham, AL
  • 2 days ago
  • Birmingham, AL
  • 2 days ago

Disabled Veteran Solutions Customer Service Agent - Bilingual in Birmingham , Alabama 15.50 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar!...

Customer Care Representative 1

  • Montgomery, AL
  • 2 days ago
  • Montgomery, AL
  • 2 days ago

Customer Care Representative 1#25-52487 Montgomery, AL All On-site Job Description Bilingual candidates (especially Spanish) are strongly preferred. Manages large volume of incoming phone calls....

Demographic Data for Alabama

Moving to Alabama? Find some basic demographic data about Alabama below.


Local
National
5,024,216
102,749

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Alabama

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alabama offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alabama
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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