Customer Service Jobs in Alabama

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 109 Jobs

Customer Service Representative

  • Birmingham, AL
  • 45+ days ago
  • Birmingham, AL
  • 45+ days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Accounts Advisor

  • Decatur, AL
  • 25 days ago
  • Decatur, AL
  • 25 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative - FT

  • Birmingham, AL
  • 8 hours ago
  • Birmingham, AL
  • 8 hours ago

service....

Lead Customer Service Representative

  • Fayette, AL
  • 14 hours ago
  • Fayette, AL
  • 14 hours ago

/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative (Loan Consultant I)

  • Birmingham, AL
  • 14 hours ago
  • Birmingham, AL
  • 14 hours ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative, Life Contact Center

  • Montgomery, AL
  • 16 hours ago
  • Montgomery, AL
  • 16 hours ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative I

  • AL
  • 16 hours ago
  • AL
  • 16 hours ago

PRADCO Outdoor Brands (PRADCO) manufactures and markets major hunting and fishing brands and products. We are a leader in producing game calls, scents, attractants, game feeders, game cameras,...

Customer Service Representative, Specialized Services Bagster

  • Montgomery, AL
  • 16 hours ago
  • Montgomery, AL
  • 16 hours ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service representative

  • Foley, AL
  • 17 hours ago
  • Foley, AL
  • 17 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Rainbow City, AL
  • 17 hours ago
  • Rainbow City, AL
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Robertsdale, AL
  • 1 day ago
  • Robertsdale, AL
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Semmes, AL
  • 1 day ago
  • Semmes, AL
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Auburn, AL
  • 1 day ago
  • Auburn, AL
  • 1 day ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....

Customer Service Representative, Full or Part Time

  • Cottondale, AL
  • 1 day ago
  • Cottondale, AL
  • 1 day ago

Store 2723731: 4513 University Blvd E, Cottondale, Alabama 35453 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Athens, AL
  • 2 days ago
  • Athens, AL
  • 2 days ago

The primary purpose of this position is to provide exemplary customer service to customers....

Demographic Data for Alabama

Moving to Alabama? Find some basic demographic data about Alabama below.


Local
National
5,024,216
102,749

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Alabama

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alabama offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alabama
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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