Customer Service Jobs in Alabama

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 109 Jobs

Customer Service Associate

  • Decatur, AL
  • 2 hours ago
  • Decatur, AL
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Oxford, AL
  • 2 hours ago
  • Oxford, AL
  • 2 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Florence, AL
  • 2 hours ago
  • Florence, AL
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Birmingham, AL
  • 4 hours ago
  • Birmingham, AL
  • 4 hours ago

What You'll Need 1 or more years of sales experience required; with previous knowledge in Construction industry a plus 1 year of experience in a Customer Service role preferred Ability to demonstrate...

Part Time Customer Service Representative (remote)

  • Montgomery, AL
  • 10 hours ago
  • Montgomery, AL
  • 10 hours ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Sales & Customer Service Associate

  • Birmingham, AL
  • 19 hours ago
  • Birmingham, AL
  • 19 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Byram Healthcare Customer Service Representative

  • Birmingham, AL
  • 1 day ago
  • Birmingham, AL
  • 1 day ago

multiple platforms Ability to learn Byram products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If...

Lead Customer Service Representative

  • Ohatchee, AL
  • 1 day ago
  • Ohatchee, AL
  • 1 day ago

Store 2709322: 7876 Alabama Hwy 77, Ohatchee, Alabama 36271 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Ohatchee, AL
  • 1 day ago
  • Ohatchee, AL
  • 1 day ago

Store 2709322: 7876 Alabama Hwy 77, Ohatchee, Alabama 36271 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Sylacauga, AL
  • 1 day ago
  • Sylacauga, AL
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Huntsville, AL
  • 1 day ago
  • Huntsville, AL
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative - BPO Client Relations

  • Montgomery, AL
  • 1 day ago
  • Montgomery, AL
  • 1 day ago

If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you!...

Customer Service Representative

  • Bessemer, AL
  • 1 day ago
  • Bessemer, AL
  • 1 day ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Representative, Full or Part Time

  • Flomaton, AL
  • 2 days ago
  • Flomaton, AL
  • 2 days ago

Store 2721576: 745 Sidney E Manning Blvd, Flomaton, Alabama 36441 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Birmingham, AL
  • 2 days ago
  • Birmingham, AL
  • 2 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Demographic Data for Alabama

Moving to Alabama? Find some basic demographic data about Alabama below.


Local
National
5,024,216
102,749

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Alabama

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alabama offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alabama
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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