Customer Service Jobs in Westover, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Insurance Customer Service Representative
- Birmingham, AL (19 miles from Westover, AL)
- 3 days ago
- Birmingham, AL (19 miles from Westover, AL)
- 3 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Overnight Customer Service Representative
- Bessemer, AL (23 miles from Westover, AL)
- 3 days ago
- Bessemer, AL (23 miles from Westover, AL)
- 3 days ago
Store 2723833: 994 Academy Dr, Bessemer, Alabama 35022 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Chelsea, AL (8 miles from Westover, AL)
- 3 days ago
- Chelsea, AL (8 miles from Westover, AL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Chelsea, AL (8 miles from Westover, AL)
- 3 days ago
- Chelsea, AL (8 miles from Westover, AL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Land Rover Birmingham
- Birmingham, AL (19 miles from Westover, AL)
- 4 days ago
- Birmingham, AL (19 miles from Westover, AL)
- 4 days ago
Birmingham, AL Customer Service Representative - Land Rover Birmingham in Birmingham, AL at Sonic Automotive Date Posted: 7/7/2025 JOB SNAPSHOT Employee Type: Full-time Location: 3000 Tom Williams Way...
Customer Service Representative
- Moody, AL (17 miles from Westover, AL)
- 5 days ago
- Moody, AL (17 miles from Westover, AL)
- 5 days ago
service experience -Healthcare, insurance, or elderly support experience preferred -Proficient in MS Office and PC navigation -Excellent written and verbal communication -HS diploma or GED -Must be...
- Trussville, AL (20 miles from Westover, AL)
- 5 days ago
- Trussville, AL (20 miles from Westover, AL)
- 5 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Retail Customer Service Associate
- Hoover, AL (15 miles from Westover, AL)
- 6 days ago
- Hoover, AL (15 miles from Westover, AL)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...
Customer Service Representative - Land Rover Birmingham
- Birmingham, AL (15 miles from Westover, AL)
- 6 days ago
- Birmingham, AL (15 miles from Westover, AL)
- 6 days ago
Job Description The Service Customer Service Representitive is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned...
Customer Service Representative
- Birmingham, AL (19 miles from Westover, AL)
- 9 days ago
- Birmingham, AL (19 miles from Westover, AL)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Specialist
- Hoover, AL (15 miles from Westover, AL)
- 13 days ago
- Hoover, AL (15 miles from Westover, AL)
- 13 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Region Customer Relations Specialist
- Birmingham, AL (19 miles from Westover, AL)
- 14 days ago
- Birmingham, AL (19 miles from Westover, AL)
- 14 days ago
service environment, or equivalent field experience in Wildlife/Pest Control Knowledge of customer service principles and practices, Good data entry and verbal skills; type 45 wpm or more Proficient...
Customer Service Representative
- Birmingham, AL (19 miles from Westover, AL)
- 16 days ago
- Birmingham, AL (19 miles from Westover, AL)
- 16 days ago
Headquartered in Birmingham, Alabama, Moultrie (www.moultrieproducts.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and...
Customer Service Representative
- Birmingham, AL (19 miles from Westover, AL)
- 17 days ago
- Birmingham, AL (19 miles from Westover, AL)
- 17 days ago
Customer Service Representative Job Description As a Customer Service Professional, you will play a pivotal role in ensuring exceptional service for both internal and external customers....
Customer service representative
- Bessemer, AL (23 miles from Westover, AL)
- 17 days ago
- Bessemer, AL (23 miles from Westover, AL)
- 17 days ago
As a Customer Service Representative, you will provide exceptional customer service, resolve issues, and ensure customer satisfaction. *Preferred Qualifications:* 1....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Westover, AL
Highest Education Level
Customer Services in Westover, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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