Customer Service Jobs in Tuscaloosa, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Customer Service Representative (Loan Consultant I)

  • Tuscaloosa, AL
  • 5 days ago
  • Tuscaloosa, AL
  • 5 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Associate/Mail Clerk

  • Vance, AL (22 miles from Tuscaloosa, AL)
  • 6 days ago
  • Vance, AL (22 miles from Tuscaloosa, AL)
  • 6 days ago

Essential Job Responsibilities: Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services. Performs...

Customer Service Representative (Loan Consultant I)

  • Tuscaloosa, AL
  • 7 days ago
  • Tuscaloosa, AL
  • 7 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative, Full or Part Time

  • Tuscaloosa, AL
  • 7 days ago
  • Tuscaloosa, AL
  • 7 days ago

Store 2723824: 2400 McFarland Blvd, Tuscaloosa, Alabama 35405 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Cottondale, AL (13 miles from Tuscaloosa, AL)
  • 8 days ago
  • Cottondale, AL (13 miles from Tuscaloosa, AL)
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Tuscaloosa, AL
  • 13 days ago
  • Tuscaloosa, AL
  • 13 days ago

Your Opportunity Customer Service Representative Easy Money Tuscaloosa, AL As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representative

  • Northport, AL (7 miles from Tuscaloosa, AL)
  • 14 days ago
  • Northport, AL (7 miles from Tuscaloosa, AL)
  • 14 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Retail Customer Service Associate

  • Tuscaloosa, AL
  • 26 days ago
  • Tuscaloosa, AL
  • 26 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1401 Skyland Blvd E, Tuscaloosa,...

Customer Service Representative

  • Tuscaloosa, AL
  • 90+ days ago
  • Tuscaloosa, AL
  • 90+ days ago

Store 2723823: 724 Skyland Blvd E, Tuscaloosa, Alabama 35405 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • Tuscaloosa, AL
  • 90+ days ago
  • Tuscaloosa, AL
  • 90+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative

  • Northport, AL (7 miles from Tuscaloosa, AL)
  • 90+ days ago
  • Northport, AL (7 miles from Tuscaloosa, AL)
  • 90+ days ago

Store 2723729: 4500 Hwy 171, Northport Pj, Alabama 35473 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Tuscaloosa, AL

Moving to Tuscaloosa, AL? Find some basic demographic data about Tuscaloosa, AL below.


Local
National
125,182
2,757
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Tuscaloosa, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tuscaloosa, AL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tuscaloosa, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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