Customer Service Jobs in Trinity, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-9 of 9 Jobs

Customer Accounts Advisor

  • Decatur, AL (7 miles from Trinity, AL)
  • 27 days ago
  • Decatur, AL (7 miles from Trinity, AL)
  • 27 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Client Service Representative

  • Madison, AL (18 miles from Trinity, AL)
  • 1 day ago
  • Madison, AL (18 miles from Trinity, AL)
  • 1 day ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...

Lead Customer Service Representative

  • Decatur, AL (9 miles from Trinity, AL)
  • 3 days ago
  • Decatur, AL (9 miles from Trinity, AL)
  • 3 days ago

Store 2709301: 3227 Point Mallard Pkwy SE, Priceville, Alabama 35603 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Athens, AL (12 miles from Trinity, AL)
  • 4 days ago
  • Athens, AL (12 miles from Trinity, AL)
  • 4 days ago

The primary purpose of this position is to provide exemplary customer service to customers....

Retail Customer Service Cashier

  • Falkville, AL (20 miles from Trinity, AL)
  • 7 days ago
  • Falkville, AL (20 miles from Trinity, AL)
  • 7 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Lead Customer Service Representative

  • Athens, AL (12 miles from Trinity, AL)
  • 14 days ago
  • Athens, AL (12 miles from Trinity, AL)
  • 14 days ago

Store 2704393: 271 US Hwy 31 N, Athens, Alabama 35611 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Decatur, AL (9 miles from Trinity, AL)
  • 24 days ago
  • Decatur, AL (9 miles from Trinity, AL)
  • 24 days ago

Store 2709301: 3227 Point Mallard Pkwy SE, Priceville, Alabama 35603 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Athens, AL (12 miles from Trinity, AL)
  • 30+ days ago
  • Athens, AL (12 miles from Trinity, AL)
  • 30+ days ago

Store 2704393: 271 US Hwy 31 N, Athens, Alabama 35611 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Decatur, AL (7 miles from Trinity, AL)
  • 60+ days ago
  • Decatur, AL (7 miles from Trinity, AL)
  • 60+ days ago

The CSR also meets the needs of our customers by providing unmatched customer service....

Demographic Data for Trinity, AL

Moving to Trinity, AL? Find some basic demographic data about Trinity, AL below.


Local
National
8,100
84
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Trinity, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Trinity, AL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Trinity, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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