Customer Service Jobs in Prattville, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Loan Consultant II)
- Montgomery, AL (11 miles from Prattville, AL)
- 16 hours ago
- Montgomery, AL (11 miles from Prattville, AL)
- 16 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Montgomery, AL (11 miles from Prattville, AL)
- 22 hours ago
- Montgomery, AL (11 miles from Prattville, AL)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Associate Customer Service Representative
- Montgomery, AL (11 miles from Prattville, AL)
- 1 day ago
- Montgomery, AL (11 miles from Prattville, AL)
- 1 day ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Montgomery, AL (11 miles from Prattville, AL)
- 1 day ago
- Montgomery, AL (11 miles from Prattville, AL)
- 1 day ago
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Customer Service Representative
- Montgomery, AL (11 miles from Prattville, AL)
- 1 day ago
- Montgomery, AL (11 miles from Prattville, AL)
- 1 day ago
**Position Summary** Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Pharmacy Customer Service Associate
- Montgomery, AL (11 miles from Prattville, AL)
- 6 days ago
- Montgomery, AL (11 miles from Prattville, AL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Montgomery, AL (11 miles from Prattville, AL)
- 6 days ago
- Montgomery, AL (11 miles from Prattville, AL)
- 6 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Customer Service Representative (Remote)
- Montgomery, AL (11 miles from Prattville, AL)
- 8 days ago
- Montgomery, AL (11 miles from Prattville, AL)
- 8 days ago
Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or...
Remote WorkFT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote WorkCustomer Service Representative
- Montgomery, AL (11 miles from Prattville, AL)
- 13 days ago
- Montgomery, AL (11 miles from Prattville, AL)
- 13 days ago
Store 2709313: 3930 Atlanta Hwy, Montgomery, Alabama 36109 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative (Automotive) 10am-6:30pm EST
- Montgomery, AL (11 miles from Prattville, AL)
- 13 days ago
- Montgomery, AL (11 miles from Prattville, AL)
- 13 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Work-at-Home Customer Service Agent
- Maxwell AFB, AL (8 miles from Prattville, AL)
- 15 days ago
- Maxwell AFB, AL (8 miles from Prattville, AL)
- 15 days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Customer Service Representative
- Montgomery, AL (11 miles from Prattville, AL)
- 21 days ago
- Montgomery, AL (11 miles from Prattville, AL)
- 21 days ago
Your Opportunity Customer Service Representative Easy Money Montgomery, AL As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Customer Service Representative
- Montgomery, AL (11 miles from Prattville, AL)
- 21 days ago
- Montgomery, AL (11 miles from Prattville, AL)
- 21 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Prattville, AL
Moving to Prattville, AL? Find some basic demographic data about Prattville, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Prattville, AL
Highest Education Level
Customer Services in Prattville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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