Customer Service Jobs in Phenix City, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Columbus, GA (18 miles from Phenix City, AL)
- 1 day ago
- Columbus, GA (18 miles from Phenix City, AL)
- 1 day ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance....
Customer Care Representative I
- Columbus, GA (18 miles from Phenix City, AL)
- 1 day ago
- Columbus, GA (18 miles from Phenix City, AL)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
- Columbus, GA (18 miles from Phenix City, AL)
- 1 day ago
- Columbus, GA (18 miles from Phenix City, AL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Full or Part Time
- Hamilton, GA (17 miles from Phenix City, AL)
- 5 days ago
- Hamilton, GA (17 miles from Phenix City, AL)
- 5 days ago
Store 2706699: 122 South College St, Hamilton, Georgia 31811 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Midland, GA (12 miles from Phenix City, AL)
- 6 days ago
- Midland, GA (12 miles from Phenix City, AL)
- 6 days ago
Store 2706708: 6900 Beaver Run Rd, Midland, Georgia 31820 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Hamilton, GA (17 miles from Phenix City, AL)
- 6 days ago
- Hamilton, GA (17 miles from Phenix City, AL)
- 6 days ago
Store 2706699: 122 South College St, Hamilton, Georgia 31811 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Smiths Station, AL (6 miles from Phenix City, AL)
- 8 days ago
- Smiths Station, AL (6 miles from Phenix City, AL)
- 8 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative - Work at Home
- Phenix City, AL
- 11 days ago
- Phenix City, AL
- 11 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkInbound Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 11 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 11 days ago
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkRemote Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 11 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 11 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 13 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate Seasonal Jan thru Apr 25
- Columbus, GA (18 miles from Phenix City, AL)
- 15 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 15 days ago
Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2025 tax season in our Columbus, GA and Phenix...
Customer Service Representative
- Fort Moore, GA (13 miles from Phenix City, AL)
- 18 days ago
- Fort Moore, GA (13 miles from Phenix City, AL)
- 18 days ago
The Customer Service Representative (CSR) serves as the first line of customer service for residents and guests....
Demographic Data for Phenix City, AL
Moving to Phenix City, AL? Find some basic demographic data about Phenix City, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Phenix City, AL
Highest Education Level
Customer Services in Phenix City, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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