Customer Service Jobs in Phenix City, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Work at Home
- Phenix City, AL
- 13 hours ago
- Phenix City, AL
- 13 hours ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkInbound Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 13 hours ago
- Columbus, GA (18 miles from Phenix City, AL)
- 13 hours ago
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkCustomer Service Representative--2409 Phenix City
- Phenix City, AL
- 1 day ago
- Phenix City, AL
- 1 day ago
The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence....
Customer Service Associate Jan-Apr Full/Part Time
- Columbus, GA (18 miles from Phenix City, AL)
- 3 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 3 days ago
We are here to ease their stress and provide expert customer service and tax knowledge. Taxes are fun (really!)...
Remote Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkIMMEDIATE HIRE Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 6 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 6 days ago
Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....
Customer Service Representative 1
- Columbus, GA (18 miles from Phenix City, AL)
- 6 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 6 days ago
MINIMUM QUALIFICATIONS: High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required....
Lead Customer Service Representative
- Valley, AL (20 miles from Phenix City, AL)
- 11 days ago
- Valley, AL (20 miles from Phenix City, AL)
- 11 days ago
Store 2706697: 588 Fob James Dr, Valley, Alabama 36854 Shift Availability Days - Evenings - Overnight Job Type Part time Lead Customer Service Representative We want you to join our team as a Customer...
Dispensary Associate - Part Time
- Columbus, GA (18 miles from Phenix City, AL)
- 13 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 13 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Work-at-Home Customer Service Agent
- Columbus, GA (18 miles from Phenix City, AL)
- 16 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 16 days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Customer Service Representative
- West Point, GA (24 miles from Phenix City, AL)
- 21 days ago
- West Point, GA (24 miles from Phenix City, AL)
- 21 days ago
Store 2706675: 302 E 10th St, West Point, Georgia 31833 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
Remote Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 24 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 24 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Columbus, GA (18 miles from Phenix City, AL)
- 27 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 27 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5448 A Whittlesey Blvd., Columbus...
Customer Service Representative
- Columbus, GA (7 miles from Phenix City, AL)
- 30+ days ago
- Columbus, GA (7 miles from Phenix City, AL)
- 30+ days ago
Daniel Appliance Company is looking for a Customer Service Representative to join our team!...
Demographic Data for Phenix City, AL
Moving to Phenix City, AL? Find some basic demographic data about Phenix City, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Phenix City, AL
Highest Education Level
Customer Services in Phenix City, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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