Customer Service Jobs in Pelham, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Hueytown, AL (21 miles from Pelham, AL)
- moments ago
- Hueytown, AL (21 miles from Pelham, AL)
- moments ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Sales & Customer Service Associate
- Hoover, AL (7 miles from Pelham, AL)
- moments ago
- Hoover, AL (7 miles from Pelham, AL)
- moments ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Birmingham, AL (16 miles from Pelham, AL)
- 14 hours ago
- Birmingham, AL (16 miles from Pelham, AL)
- 14 hours ago
What You'll Need 1 or more years of sales experience required; with previous knowledge in Construction industry a plus 1 year of experience in a Customer Service role preferred Ability to demonstrate...
Byram Healthcare Customer Service Representative
- Birmingham, AL (14 miles from Pelham, AL)
- 1 day ago
- Birmingham, AL (14 miles from Pelham, AL)
- 1 day ago
multiple platforms Ability to learn Byram products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If...
Customer Service Representative
- Bessemer, AL (12 miles from Pelham, AL)
- 2 days ago
- Bessemer, AL (12 miles from Pelham, AL)
- 2 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
- Birmingham, AL (14 miles from Pelham, AL)
- 2 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 2 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Representative
- Birmingham, AL (14 miles from Pelham, AL)
- 2 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 2 days ago
The Industrial Inside Sales/Customer Service Representative will maintain accounts and conduct day to day activities to keep account customers satisfied....
Customer Service Representative
- Birmingham, AL (14 miles from Pelham, AL)
- 4 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 4 days ago
Customer Service Representative **Job Type:** Full-time **Location:** Birmingham, Alabama **Salary:** $25 to $26 per hour **Job Overview:** Iron City Premier Realty is seeking a Customer Service Representative...
Customer Service Representative
- Bessemer, AL (12 miles from Pelham, AL)
- 5 days ago
- Bessemer, AL (12 miles from Pelham, AL)
- 5 days ago
Customer Service Representative 3.1 3.1 out of 5 stars Bessemer, AL 35022 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
Customer Service Representative
- Hueytown, AL (21 miles from Pelham, AL)
- 6 days ago
- Hueytown, AL (21 miles from Pelham, AL)
- 6 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Bessemer, AL (11 miles from Pelham, AL)
- 7 days ago
- Bessemer, AL (11 miles from Pelham, AL)
- 7 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
- Bessemer, AL (12 miles from Pelham, AL)
- 7 days ago
- Bessemer, AL (12 miles from Pelham, AL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Birmingham, AL (14 miles from Pelham, AL)
- 9 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 9 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Pharmacy Customer Service Associate
- Hoover, AL (7 miles from Pelham, AL)
- 13 days ago
- Hoover, AL (7 miles from Pelham, AL)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Pelham, AL
Moving to Pelham, AL? Find some basic demographic data about Pelham, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pelham, AL
Highest Education Level
Customer Services in Pelham, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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