Customer Service Jobs in Owens Cross Roads, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Customer Accounts Advisor

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 12 hours ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 12 hours ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Retail Customer Service Associate

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 2 days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5651 Holmes Ave Nw, Huntsville,...

Customer Relations Specialist

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 6 days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 6 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative (Sr. Loan Consultant)

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 6 days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 6 days ago

Ensure a high quality of customer service. All other duties as assigned....

Customer Service Representative (Sr. Loan Consultant)

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 9 days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 9 days ago

Ensure a high quality of customer service. All other duties as assigned....

Amazon Locker+ Customer Service Associate

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 14 days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 14 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Guntersville, AL (21 miles from Owens Cross Roads, AL)
  • 15 days ago
  • Guntersville, AL (21 miles from Owens Cross Roads, AL)
  • 15 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative Fueler/Washer

  • Madison, AL (20 miles from Owens Cross Roads, AL)
  • 15 days ago
  • Madison, AL (20 miles from Owens Cross Roads, AL)
  • 15 days ago

As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....

Customer Service Representative

  • Grant, AL (11 miles from Owens Cross Roads, AL)
  • 15 days ago
  • Grant, AL (11 miles from Owens Cross Roads, AL)
  • 15 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 19 days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 19 days ago

Solve simple customer problems and analyze customer service needs for communication to service and technical departments....

Client Service Representative

  • Madison, AL (20 miles from Owens Cross Roads, AL)
  • 23 days ago
  • Madison, AL (20 miles from Owens Cross Roads, AL)
  • 23 days ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...

Lead Customer Service Representative

  • Gurley, AL (7 miles from Owens Cross Roads, AL)
  • 26 days ago
  • Gurley, AL (7 miles from Owens Cross Roads, AL)
  • 26 days ago

Store 2709319: 6016 Hwy 72 East, Gurley, Alabama 35748 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Meridianville, AL (17 miles from Owens Cross Roads, AL)
  • 26 days ago
  • Meridianville, AL (17 miles from Owens Cross Roads, AL)
  • 26 days ago

Store 2707005: 111 Countess Rd NE, Meridianville, Alabama 35759 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Gurley, AL (7 miles from Owens Cross Roads, AL)
  • 27 days ago
  • Gurley, AL (7 miles from Owens Cross Roads, AL)
  • 27 days ago

Store 2709319: 6016 Hwy 72 East, Gurley, Alabama 35748 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Eva, AL (24 miles from Owens Cross Roads, AL)
  • 29 days ago
  • Eva, AL (24 miles from Owens Cross Roads, AL)
  • 29 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Owens Cross Roads, AL

Moving to Owens Cross Roads, AL? Find some basic demographic data about Owens Cross Roads, AL below.


Local
National
21,889
288
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Owens Cross Roads, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Owens Cross Roads, AL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Owens Cross Roads, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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