Customer Service Jobs in Montgomery, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Life Contact Center
- Montgomery, AL
- 21 hours ago
- Montgomery, AL
- 21 hours ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative, Specialized Services Bagster
- Montgomery, AL
- 21 hours ago
- Montgomery, AL
- 21 hours ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Care Representative 1 Montgomery, AL 36104 Job Function: Administrative Job Number: 408160 Job Description Johnson Service Group (JSG) is a nationally recognized professional staffing and...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Retail Customer Service Cashier
- Hope Hull, AL (14 miles from Montgomery, AL)
- 5 days ago
- Hope Hull, AL (14 miles from Montgomery, AL)
- 5 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, Full or Part Time
- Prattville, AL (11 miles from Montgomery, AL)
- 11 days ago
- Prattville, AL (11 miles from Montgomery, AL)
- 11 days ago
Store 2709067: 1715 S Memorial Dr, Prattville, Alabama 36067 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Prattville, AL (11 miles from Montgomery, AL)
- 11 days ago
- Prattville, AL (11 miles from Montgomery, AL)
- 11 days ago
Store 2709067: 1715 S Memorial Dr, Prattville, Alabama 36067 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative-Remote (Healthcare Claims)
- Montgomery, AL
- 13 days ago
- Montgomery, AL
- 13 days ago
Customer Service Representative-Remote (Healthcare Claims) Job Description **JOB DESCRIPTION** The Customer Service Representative-Remote (Healthcare Claims) works from home and interfaces with customers...
Remote WorkWe are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative-Remote (Bilingual: Spanish and English)
- Montgomery, AL
- 24 days ago
- Montgomery, AL
- 24 days ago
Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works...
Remote WorkRemote Customer Service Representative
- Maxwell AFB, AL (3 miles from Montgomery, AL)
- 30+ days ago
- Maxwell AFB, AL (3 miles from Montgomery, AL)
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkThis is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1080 Eastern Blvd, Montgomery, AL...
Customer Service Representative - BPO Client Relations
- Montgomery, AL
- 45+ days ago
- Montgomery, AL
- 45+ days ago
If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you!...
Demographic Data for Montgomery, AL
Moving to Montgomery, AL? Find some basic demographic data about Montgomery, AL below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Montgomery, AL
Highest Education Level
Customer Services in Montgomery, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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