Customer Service Jobs in Mobile, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Semmes, AL (14 miles from Mobile, AL)
- 7 hours ago
- Semmes, AL (14 miles from Mobile, AL)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Saraland, AL (12 miles from Mobile, AL)
- 7 hours ago
- Saraland, AL (12 miles from Mobile, AL)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 2706759: 5601 Moffat Rd, Mobile, Alabama 36618 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Bilingual Customer Service Representative
- Loxley, AL (18 miles from Mobile, AL)
- 4 days ago
- Loxley, AL (18 miles from Mobile, AL)
- 4 days ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Sales & Customer Service Associate
- Daphne, AL (12 miles from Mobile, AL)
- 5 days ago
- Daphne, AL (12 miles from Mobile, AL)
- 5 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Retail Customer Service Cashier
- Loxley, AL (18 miles from Mobile, AL)
- 7 days ago
- Loxley, AL (18 miles from Mobile, AL)
- 7 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Fairhope, AL (18 miles from Mobile, AL)
- 7 days ago
- Fairhope, AL (18 miles from Mobile, AL)
- 7 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Theodore, AL (16 miles from Mobile, AL)
- 10 days ago
- Theodore, AL (16 miles from Mobile, AL)
- 10 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
The Part Time Flexible Customer Service Associate consults with customers on their rental....
- Theodore, AL (16 miles from Mobile, AL)
- 11 days ago
- Theodore, AL (16 miles from Mobile, AL)
- 11 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Loxley, AL (18 miles from Mobile, AL)
- 25 days ago
- Loxley, AL (18 miles from Mobile, AL)
- 25 days ago
Our client, a leader in the logistics industry, is seeking a Customer Service Rep I to join their team....
Demographic Data for Mobile, AL
Moving to Mobile, AL? Find some basic demographic data about Mobile, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mobile, AL
Highest Education Level
Customer Services in Mobile, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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