Customer Service Jobs in Mobile, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Service Associate

  • Semmes, AL (14 miles from Mobile, AL)
  • 7 hours ago
  • Semmes, AL (14 miles from Mobile, AL)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Saraland, AL (12 miles from Mobile, AL)
  • 7 hours ago
  • Saraland, AL (12 miles from Mobile, AL)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Full or Part Time

  • Mobile, AL
  • 19 hours ago
  • Mobile, AL
  • 19 hours ago

Store 2706759: 5601 Moffat Rd, Mobile, Alabama 36618 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Mobile, AL
  • 1 day ago
  • Mobile, AL
  • 1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Bilingual Customer Service Representative

  • Loxley, AL (18 miles from Mobile, AL)
  • 4 days ago
  • Loxley, AL (18 miles from Mobile, AL)
  • 4 days ago

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Sales & Customer Service Associate

  • Daphne, AL (12 miles from Mobile, AL)
  • 5 days ago
  • Daphne, AL (12 miles from Mobile, AL)
  • 5 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate

  • Mobile, AL
  • 6 days ago
  • Mobile, AL
  • 6 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Retail Customer Service Cashier

  • Loxley, AL (18 miles from Mobile, AL)
  • 7 days ago
  • Loxley, AL (18 miles from Mobile, AL)
  • 7 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Fairhope, AL (18 miles from Mobile, AL)
  • 7 days ago
  • Fairhope, AL (18 miles from Mobile, AL)
  • 7 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Representative - Work at Home

  • Mobile, AL
  • 10 days ago
  • Mobile, AL
  • 10 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service Representative

  • Theodore, AL (16 miles from Mobile, AL)
  • 10 days ago
  • Theodore, AL (16 miles from Mobile, AL)
  • 10 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Part Time Flexible Customer Service Associate

  • Mobile, AL
  • 11 days ago
  • Mobile, AL
  • 11 days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Customer Service Associate

  • Theodore, AL (16 miles from Mobile, AL)
  • 11 days ago
  • Theodore, AL (16 miles from Mobile, AL)
  • 11 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative

  • Mobile, AL
  • 13 days ago
  • Mobile, AL
  • 13 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Loxley, AL (18 miles from Mobile, AL)
  • 25 days ago
  • Loxley, AL (18 miles from Mobile, AL)
  • 25 days ago

Our client, a leader in the logistics industry, is seeking a Customer Service Rep I to join their team....

Demographic Data for Mobile, AL

Moving to Mobile, AL? Find some basic demographic data about Mobile, AL below.


Local
National
268,435
6,992
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mobile, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mobile, AL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mobile, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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