Customer Service Jobs in Leeds, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 44 Jobs

Customer Service Representative

  • Birmingham, AL (12 miles from Leeds, AL)
  • 1 day ago
  • Birmingham, AL (12 miles from Leeds, AL)
  • 1 day ago

Remote Customer Service Representative Equipment is provided by the company Pay Rate: $16/HR 9 Month Contract to Hire (Long-term & Permanent opportunity) Schedule: Fully Remote 3 available schedules...

Remote Work

Client Service Representative

  • Birmingham, AL (12 miles from Leeds, AL)
  • 1 day ago
  • Birmingham, AL (12 miles from Leeds, AL)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Trussville, AL (9 miles from Leeds, AL)
  • 2 days ago
  • Trussville, AL (9 miles from Leeds, AL)
  • 2 days ago

Store 2723827: 199 Main St, Trussville, Alabama 35173 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Birmingham, AL (12 miles from Leeds, AL)
  • 2 days ago
  • Birmingham, AL (12 miles from Leeds, AL)
  • 2 days ago

Job Details Job Location : Hiller Birmingham - Birmingham, AL Salary Range : Undisclosed Description The Hiller Companies, LLC has an immediate opening for Customer Service Representative....

Client Service Representative

  • Birmingham, AL (12 miles from Leeds, AL)
  • 2 days ago
  • Birmingham, AL (12 miles from Leeds, AL)
  • 2 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Pelham, AL (17 miles from Leeds, AL)
  • 2 days ago
  • Pelham, AL (17 miles from Leeds, AL)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Fultondale, AL (15 miles from Leeds, AL)
  • 3 days ago
  • Fultondale, AL (15 miles from Leeds, AL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Pelham, AL (17 miles from Leeds, AL)
  • 4 days ago
  • Pelham, AL (17 miles from Leeds, AL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

IMMEDIATE HIRE Customer Service Representative

  • Bessemer, AL (22 miles from Leeds, AL)
  • 6 days ago
  • Bessemer, AL (22 miles from Leeds, AL)
  • 6 days ago

Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....

Customer Service Representative I

  • Birmingham, AL (12 miles from Leeds, AL)
  • 7 days ago
  • Birmingham, AL (12 miles from Leeds, AL)
  • 7 days ago

Job Description : We are immediately hiring a Customer Service Representative in Birmingham, AL for our Supply Chain Solutions division....

Customer Service Representative

  • Birmingham, AL (12 miles from Leeds, AL)
  • 7 days ago
  • Birmingham, AL (12 miles from Leeds, AL)
  • 7 days ago

Support purchasing functions and assist with order fulfillment for international and domestic accounts....

Customer Service Representative- Healthcare

  • Birmingham, AL (12 miles from Leeds, AL)
  • 7 days ago
  • Birmingham, AL (12 miles from Leeds, AL)
  • 7 days ago

: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....

Remote Work

Byram Healthcare Customer Service Representative

  • Birmingham, AL (12 miles from Leeds, AL)
  • 7 days ago
  • Birmingham, AL (12 miles from Leeds, AL)
  • 7 days ago

POSITION SUMMARY The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing...

Customer Service Representative Specialist Senior

  • Birmingham, AL (12 miles from Leeds, AL)
  • 7 days ago
  • Birmingham, AL (12 miles from Leeds, AL)
  • 7 days ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Service Representative

  • Trussville, AL (9 miles from Leeds, AL)
  • 8 days ago
  • Trussville, AL (9 miles from Leeds, AL)
  • 8 days ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Demographic Data for Leeds, AL

Moving to Leeds, AL? Find some basic demographic data about Leeds, AL below.


Local
National
14,936
368
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Leeds, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Leeds, AL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Leeds, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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