Customer Service Jobs in Jacksonville, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Rainbow City, AL (19 miles from Jacksonville, AL)
- 2 days ago
- Rainbow City, AL (19 miles from Jacksonville, AL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Medical Equipment Customer Service Representative
- Anniston, AL (14 miles from Jacksonville, AL)
- 4 days ago
- Anniston, AL (14 miles from Jacksonville, AL)
- 4 days ago
Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Heflin, AL (20 miles from Jacksonville, AL)
- 7 days ago
- Heflin, AL (20 miles from Jacksonville, AL)
- 7 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Care Representative 1
- Anniston, AL (14 miles from Jacksonville, AL)
- 9 days ago
- Anniston, AL (14 miles from Jacksonville, AL)
- 9 days ago
Job Experience and Education Requirements High School diploma or equivalent preferred Recent cash handling experience required Proven customer service experience required Computer experience in a Windows...
Customer Service Representative
- Attalla, AL (22 miles from Jacksonville, AL)
- 11 days ago
- Attalla, AL (22 miles from Jacksonville, AL)
- 11 days ago
Customer Service Representative 3.8 3.8 out of 5 stars 1229 Valley Dr, Attalla, AL 35954 Customer Service Representative Job Description This position reports to the Sales Manager....
Customer Service Associate - Temporary
- Oxford, AL (19 miles from Jacksonville, AL)
- 13 days ago
- Oxford, AL (19 miles from Jacksonville, AL)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Anniston, AL (14 miles from Jacksonville, AL)
- 30+ days ago
- Anniston, AL (14 miles from Jacksonville, AL)
- 30+ days ago
Position Summary: Customer Service Representative (CSR) functions as the liaison between Mauser and its customers. Handles all customer orders from order entry through shipment of orders....
Retail Customer Service Associate
- Oxford, AL (19 miles from Jacksonville, AL)
- 30+ days ago
- Oxford, AL (19 miles from Jacksonville, AL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1900 Oxford Exchange Blvd, Oxford...
Customer Service Representative
- Alexandria, AL (9 miles from Jacksonville, AL)
- 30+ days ago
- Alexandria, AL (9 miles from Jacksonville, AL)
- 30+ days ago
Store 2709314: 7640 US Hwy 431 N/PO Box 207, Alexandria, Alabama 36250 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Oxford, AL (19 miles from Jacksonville, AL)
- 45+ days ago
- Oxford, AL (19 miles from Jacksonville, AL)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Customer Service Representative
- Ohatchee, AL (15 miles from Jacksonville, AL)
- 45+ days ago
- Ohatchee, AL (15 miles from Jacksonville, AL)
- 45+ days ago
Store 2709322: 7876 Alabama Hwy 77, Ohatchee, Alabama 36271 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Attalla, AL (22 miles from Jacksonville, AL)
- 60+ days ago
- Attalla, AL (22 miles from Jacksonville, AL)
- 60+ days ago
Summary: The Customer Service Associate works to deliver the highest level of quality service to our customers....
- Anniston, AL (14 miles from Jacksonville, AL)
- 90+ days ago
- Anniston, AL (14 miles from Jacksonville, AL)
- 90+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Demographic Data for Jacksonville, AL
Moving to Jacksonville, AL? Find some basic demographic data about Jacksonville, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Jacksonville, AL
Highest Education Level
Customer Services in Jacksonville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »