Customer Service Jobs in Irondale, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Region Customer Relations Specialist
- Birmingham, AL (7 miles from Irondale, AL)
- 1 hour ago
- Birmingham, AL (7 miles from Irondale, AL)
- 1 hour ago
service environment, or equivalent field experience in Wildlife/Pest Control Knowledge of customer service principles and practices, Good data entry and verbal skills; type 45 wpm or more Proficient...
Customer Service Representative
- Forestdale, AL (13 miles from Irondale, AL)
- 1 day ago
- Forestdale, AL (13 miles from Irondale, AL)
- 1 day ago
As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative II
- Birmingham, AL (7 miles from Irondale, AL)
- 1 day ago
- Birmingham, AL (7 miles from Irondale, AL)
- 1 day ago
Headquartered in Birmingham, Alabama, Moultrie (www.moultrieproducts.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and...
Lead Retail Customer Service Associate
- Birmingham, AL (7 miles from Irondale, AL)
- 2 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 2 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Birmingham, AL (7 miles from Irondale, AL)
- 2 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 2 days ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Birmingham, AL!...
Customer Service Representative
- Birmingham, AL (7 miles from Irondale, AL)
- 2 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 2 days ago
Customer Service Representative Job Description As a Customer Service Professional, you will play a pivotal role in ensuring exceptional service for both internal and external customers....
Customer service representative
- Bessemer, AL (18 miles from Irondale, AL)
- 3 days ago
- Bessemer, AL (18 miles from Irondale, AL)
- 3 days ago
As a Customer Service Representative, you will provide exceptional customer service, resolve issues, and ensure customer satisfaction. *Preferred Qualifications:* 1....
Customer Service Representative - Patient Registration
- Pell City, AL (22 miles from Irondale, AL)
- 4 days ago
- Pell City, AL (22 miles from Irondale, AL)
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Loss Prevention Customer Service Associate II
- Alabaster, AL (23 miles from Irondale, AL)
- 4 days ago
- Alabaster, AL (23 miles from Irondale, AL)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Veterinary Client Service Representative
- Birmingham, AL (7 miles from Irondale, AL)
- 6 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 6 days ago
One year related experience required with customer service preferred....
Customer Service Representative
- Hueytown, AL (24 miles from Irondale, AL)
- 6 days ago
- Hueytown, AL (24 miles from Irondale, AL)
- 6 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
- Hoover, AL (10 miles from Irondale, AL)
- 6 days ago
- Hoover, AL (10 miles from Irondale, AL)
- 6 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Storage Customer Service Representative
- Vestavia Hills, AL (10 miles from Irondale, AL)
- 6 days ago
- Vestavia Hills, AL (10 miles from Irondale, AL)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Representative Fueler/Washer
- Birmingham, AL (7 miles from Irondale, AL)
- 6 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 6 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Customer Service Representative
- Cropwell, AL (20 miles from Irondale, AL)
- 6 days ago
- Cropwell, AL (20 miles from Irondale, AL)
- 6 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Irondale, AL
Moving to Irondale, AL? Find some basic demographic data about Irondale, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Irondale, AL
Highest Education Level
Customer Services in Irondale, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »