Customer Service Jobs in Hoover, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
CAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville
- Adamsville, AL (16 miles from Hoover, AL)
- 2 hours ago
- Adamsville, AL (16 miles from Hoover, AL)
- 2 hours ago
CAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville, AL (Onsite) Contractor Job Details Customer Service Representative - CAT FNOL (Contract, Remote) Location: Remote Pay: $20/hr Type: Contract...
Customer Service Associate - NatWest Birmingham
- Birmingham, AL (6 miles from Hoover, AL)
- 3 hours ago
- Birmingham, AL (6 miles from Hoover, AL)
- 3 hours ago
The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers....
Customer Service Representative - FT
- Birmingham, AL (6 miles from Hoover, AL)
- 1 day ago
- Birmingham, AL (6 miles from Hoover, AL)
- 1 day ago
service....
Customer Service Representative
- Birmingham, AL (6 miles from Hoover, AL)
- 1 day ago
- Birmingham, AL (6 miles from Hoover, AL)
- 1 day ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Birmingham, AL!...
/19327/0e635c5b-efde-4626-8ad0-a38b083d334d.jpg&z=8&s=RTL&ih_t=5%2F18%2F2025+3%3A30%3A42+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Bank Operations Customer Service Representative Bank Operations Customer Service Representative locations Hoover, AL - Riverchase Operations Center (Birmingham, AL) time type Full time posted on Posted...
Customer Service Representative - Patient Registration
- Birmingham, AL (6 miles from Hoover, AL)
- 2 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Part Time Customer Service and Sales Associate
- Birmingham, AL (6 miles from Hoover, AL)
- 2 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 2 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service Representative
- Birmingham, AL (6 miles from Hoover, AL)
- 2 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 2 days ago
Pipe is seeking a Customer Service Representative to join our team....
- Trussville, AL (19 miles from Hoover, AL)
- 2 days ago
- Trussville, AL (19 miles from Hoover, AL)
- 2 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Bank Operations Customer Service Representative
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
Requirements High School Diploma or GED Preferences Customer service or related experience Skills and Competencies Ability to work in a fast-paced environment Basic computer skills Excellent customer...
Customer Service Representative
- Leeds, AL (13 miles from Hoover, AL)
- 3 days ago
- Leeds, AL (13 miles from Hoover, AL)
- 3 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Customer Service Associate - Temporary
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 3 days ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Customer Service Representative
- Birmingham, AL (6 miles from Hoover, AL)
- 4 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 4 days ago
The main function of a Customer Service/Inside Sales Specialist is to interact with customers in response to scheduling pest and rodent inspections....
Customer Service Representative- Healthcare
- Birmingham, AL (6 miles from Hoover, AL)
- 4 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 4 days ago
: Answers inbound customer service calls and executes outbound follow up calls in a professional, patient experience, and customer service-oriented manner....
Demographic Data for Hoover, AL
Moving to Hoover, AL? Find some basic demographic data about Hoover, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hoover, AL
Highest Education Level
Customer Services in Hoover, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Typing
- Collaboration
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »