Customer Service Jobs in Hoover, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Walgreen Co.
- Mountain Brook, AL (5 miles from Hoover, AL)
- 6 days ago
- Mountain Brook, AL (5 miles from Hoover, AL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryRetail Customer Service Cashier
- Love's Travel Stops
- Mc Calla, AL (20 miles from Hoover, AL)
- 6 days ago
- Mc Calla, AL (20 miles from Hoover, AL)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
In Person- Walgreens
- Gardendale, AL (20 miles from Hoover, AL)
- 9 days ago
- Gardendale, AL (20 miles from Hoover, AL)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Aaron's Family of Companies
- Mountain Brook, AL (5 miles from Hoover, AL)
- 12 days ago
- Mountain Brook, AL (5 miles from Hoover, AL)
- 12 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
In Person- Aaron's
- Birmingham, AL (6 miles from Hoover, AL)
- 14 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 14 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Irondale, AL (10 miles from Hoover, AL)
- 15 days ago
- Irondale, AL (10 miles from Hoover, AL)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Ezcorp
- Birmingham, AL (6 miles from Hoover, AL)
- 19 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 19 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
In PersonPharmacy Customer Service Associate
- Walgreens
- Vestavia Hills, AL
- 22 days ago
- Vestavia Hills, AL
- 22 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Success Representative
- PRADCO
- Birmingham, AL (6 miles from Hoover, AL)
- 23 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 23 days ago
Job Requirements High school diploma, GED, or college-level education MUSThave aminimum of 2+ years of Customer Service experienceproviding support in aREMOTEenvironment Comfortable managing both phone...
Remote- Dollar Tree
- Pelham, AL (7 miles from Hoover, AL)
- 23 days ago
- Pelham, AL (7 miles from Hoover, AL)
- 23 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- DollarTree
- Pleasant Grove, AL (12 miles from Hoover, AL)
- 30+ days ago
- Pleasant Grove, AL (12 miles from Hoover, AL)
- 30+ days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonRetail Customer Service Specialist
- DICK'S Sporting Goods
- Hoover, AL
- 30+ days ago
- Hoover, AL
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In Person- Dollar Tree
- Trussville, AL (19 miles from Hoover, AL)
- 45+ days ago
- Trussville, AL (19 miles from Hoover, AL)
- 45+ days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- Dollar Tree
- Center Point, AL (16 miles from Hoover, AL)
- 45+ days ago
- Center Point, AL (16 miles from Hoover, AL)
- 45+ days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonThe Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
In PersonDemographic Data for Hoover, AL
Moving to Hoover, AL? Find some basic demographic data about Hoover, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hoover, AL
Highest Education Level
Customer Services in Hoover, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »