Customer Service Jobs in Homewood, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Birmingham, AL (3 miles from Homewood, AL)
- 1 day ago
- Birmingham, AL (3 miles from Homewood, AL)
- 1 day ago
Remote Customer Service Representative Equipment is provided by the company Pay Rate: $16/HR 9 Month Contract to Hire (Long-term & Permanent opportunity) Schedule: Fully Remote 3 available schedules...
Remote Work- Birmingham, AL (3 miles from Homewood, AL)
- 1 day ago
- Birmingham, AL (3 miles from Homewood, AL)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Trussville, AL (18 miles from Homewood, AL)
- 2 days ago
- Trussville, AL (18 miles from Homewood, AL)
- 2 days ago
Store 2723827: 199 Main St, Trussville, Alabama 35173 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Birmingham, AL (3 miles from Homewood, AL)
- 2 days ago
- Birmingham, AL (3 miles from Homewood, AL)
- 2 days ago
Job Details Job Location : Hiller Birmingham - Birmingham, AL Salary Range : Undisclosed Description The Hiller Companies, LLC has an immediate opening for Customer Service Representative....
- Birmingham, AL (3 miles from Homewood, AL)
- 2 days ago
- Birmingham, AL (3 miles from Homewood, AL)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Pelham, AL (10 miles from Homewood, AL)
- 2 days ago
- Pelham, AL (10 miles from Homewood, AL)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Fultondale, AL (10 miles from Homewood, AL)
- 3 days ago
- Fultondale, AL (10 miles from Homewood, AL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pelham, AL (10 miles from Homewood, AL)
- 4 days ago
- Pelham, AL (10 miles from Homewood, AL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
IMMEDIATE HIRE Customer Service Representative
- Bessemer, AL (8 miles from Homewood, AL)
- 6 days ago
- Bessemer, AL (8 miles from Homewood, AL)
- 6 days ago
Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....
Customer Service Representative I
- Birmingham, AL (3 miles from Homewood, AL)
- 7 days ago
- Birmingham, AL (3 miles from Homewood, AL)
- 7 days ago
Job Description : We are immediately hiring a Customer Service Representative in Birmingham, AL for our Supply Chain Solutions division....
Customer Service Representative
- Birmingham, AL (3 miles from Homewood, AL)
- 7 days ago
- Birmingham, AL (3 miles from Homewood, AL)
- 7 days ago
Support purchasing functions and assist with order fulfillment for international and domestic accounts....
Customer Service Representative- Healthcare
- Birmingham, AL (3 miles from Homewood, AL)
- 7 days ago
- Birmingham, AL (3 miles from Homewood, AL)
- 7 days ago
: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....
Remote WorkByram Healthcare Customer Service Representative
- Birmingham, AL (3 miles from Homewood, AL)
- 7 days ago
- Birmingham, AL (3 miles from Homewood, AL)
- 7 days ago
POSITION SUMMARY The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing...
Customer Service Representative Specialist Senior
- Birmingham, AL (3 miles from Homewood, AL)
- 7 days ago
- Birmingham, AL (3 miles from Homewood, AL)
- 7 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Customer Service Representative
- Trussville, AL (18 miles from Homewood, AL)
- 8 days ago
- Trussville, AL (18 miles from Homewood, AL)
- 8 days ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Demographic Data for Homewood, AL
Moving to Homewood, AL? Find some basic demographic data about Homewood, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Homewood, AL
Highest Education Level
Customer Services in Homewood, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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