Customer Service Jobs in Homewood, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Birmingham, AL (6 miles from Homewood, AL)
- 11 hours ago
- Birmingham, AL (6 miles from Homewood, AL)
- 11 hours ago
What You'll Need 1 or more years of sales experience required; with previous knowledge in Construction industry a plus 1 year of experience in a Customer Service role preferred Ability to demonstrate...
Sales & Customer Service Associate
- Birmingham, AL (3 miles from Homewood, AL)
- 1 day ago
- Birmingham, AL (3 miles from Homewood, AL)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Byram Healthcare Customer Service Representative
- Birmingham, AL (3 miles from Homewood, AL)
- 1 day ago
- Birmingham, AL (3 miles from Homewood, AL)
- 1 day ago
multiple platforms Ability to learn Byram products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If...
Customer Service Representative
- Bessemer, AL (8 miles from Homewood, AL)
- 1 day ago
- Bessemer, AL (8 miles from Homewood, AL)
- 1 day ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
- Birmingham, AL (3 miles from Homewood, AL)
- 2 days ago
- Birmingham, AL (3 miles from Homewood, AL)
- 2 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Representative
- Birmingham, AL (3 miles from Homewood, AL)
- 2 days ago
- Birmingham, AL (3 miles from Homewood, AL)
- 2 days ago
The Industrial Inside Sales/Customer Service Representative will maintain accounts and conduct day to day activities to keep account customers satisfied....
Customer Service Representative
- Birmingham, AL (3 miles from Homewood, AL)
- 4 days ago
- Birmingham, AL (3 miles from Homewood, AL)
- 4 days ago
Customer Service Representative **Job Type:** Full-time **Location:** Birmingham, Alabama **Salary:** $25 to $26 per hour **Job Overview:** Iron City Premier Realty is seeking a Customer Service Representative...
Customer Service Representative
- Bessemer, AL (8 miles from Homewood, AL)
- 5 days ago
- Bessemer, AL (8 miles from Homewood, AL)
- 5 days ago
Customer Service Representative 3.1 3.1 out of 5 stars Bessemer, AL 35022 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
Customer Service Representative
- Hueytown, AL (16 miles from Homewood, AL)
- 6 days ago
- Hueytown, AL (16 miles from Homewood, AL)
- 6 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Retail Customer Service Associate
- Pelham, AL (10 miles from Homewood, AL)
- 6 days ago
- Pelham, AL (10 miles from Homewood, AL)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Bessemer, AL (12 miles from Homewood, AL)
- 7 days ago
- Bessemer, AL (12 miles from Homewood, AL)
- 7 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
- Bessemer, AL (8 miles from Homewood, AL)
- 7 days ago
- Bessemer, AL (8 miles from Homewood, AL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Birmingham, AL (3 miles from Homewood, AL)
- 9 days ago
- Birmingham, AL (3 miles from Homewood, AL)
- 9 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Pharmacy Customer Service Associate
- Hoover, AL (3 miles from Homewood, AL)
- 13 days ago
- Hoover, AL (3 miles from Homewood, AL)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Pinson, AL (20 miles from Homewood, AL)
- 14 days ago
- Pinson, AL (20 miles from Homewood, AL)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Homewood, AL
Moving to Homewood, AL? Find some basic demographic data about Homewood, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Homewood, AL
Highest Education Level
Customer Services in Homewood, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »