Customer Service Jobs in Helena, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Walgreen Co.
- Mountain Brook, AL (20 miles from Helena, AL)
- 6 days ago
- Mountain Brook, AL (20 miles from Helena, AL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryRetail Customer Service Cashier
- Love's Travel Stops
- Mc Calla, AL (10 miles from Helena, AL)
- 6 days ago
- Mc Calla, AL (10 miles from Helena, AL)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
In Person- Aaron's Family of Companies
- Mountain Brook, AL (20 miles from Helena, AL)
- 12 days ago
- Mountain Brook, AL (20 miles from Helena, AL)
- 12 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
In Person- Aaron's
- Birmingham, AL (19 miles from Helena, AL)
- 14 days ago
- Birmingham, AL (19 miles from Helena, AL)
- 14 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Irondale, AL (24 miles from Helena, AL)
- 15 days ago
- Irondale, AL (24 miles from Helena, AL)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Ezcorp
- Birmingham, AL (19 miles from Helena, AL)
- 19 days ago
- Birmingham, AL (19 miles from Helena, AL)
- 19 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
In PersonCustomer Success Representative
- PRADCO
- Birmingham, AL (19 miles from Helena, AL)
- 23 days ago
- Birmingham, AL (19 miles from Helena, AL)
- 23 days ago
Job Requirements High school diploma, GED, or college-level education MUSThave aminimum of 2+ years of Customer Service experienceproviding support in aREMOTEenvironment Comfortable managing both phone...
Remote- Dollar Tree
- Pelham, AL (9 miles from Helena, AL)
- 24 days ago
- Pelham, AL (9 miles from Helena, AL)
- 24 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- DollarTree
- Pleasant Grove, AL (17 miles from Helena, AL)
- 30+ days ago
- Pleasant Grove, AL (17 miles from Helena, AL)
- 30+ days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonRetail Customer Service Specialist
- DICK'S Sporting Goods
- Hoover, AL (14 miles from Helena, AL)
- 30+ days ago
- Hoover, AL (14 miles from Helena, AL)
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In Person- OlliesBargainOutlet
- Hoover, AL (14 miles from Helena, AL)
- 45+ days ago
- Hoover, AL (14 miles from Helena, AL)
- 45+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
In Person- DollarTree
- Birmingham, AL (19 miles from Helena, AL)
- 45+ days ago
- Birmingham, AL (19 miles from Helena, AL)
- 45+ days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- EZPAWN Alabama, Inc.
- Bessemer, AL (10 miles from Helena, AL)
- 60+ days ago
- Bessemer, AL (10 miles from Helena, AL)
- 60+ days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
In PersonAlterations Customer Service Representative
- David's Bridal
- Hoover, AL (14 miles from Helena, AL)
- 90+ days ago
- Hoover, AL (14 miles from Helena, AL)
- 90+ days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In Person Part Time- PGA Tour Superstore
- Birmingham, AL (19 miles from Helena, AL)
- 90+ days ago
- Birmingham, AL (19 miles from Helena, AL)
- 90+ days ago
Experience: Retail sales, customer service or similar experience preferred....
In PersonDemographic Data for Helena, AL
Moving to Helena, AL? Find some basic demographic data about Helena, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Helena, AL
Highest Education Level
Customer Services in Helena, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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