Customer Service Jobs in Falkville, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Decatur, AL (19 miles from Falkville, AL)
- 1 day ago
- Decatur, AL (19 miles from Falkville, AL)
- 1 day ago
FASTSIGNS #251101 is hiring for a Customer Service Representative to join our team!...
Customer Service Representative (Multi Branch Support)
- Decatur, AL (19 miles from Falkville, AL)
- 2 days ago
- Decatur, AL (19 miles from Falkville, AL)
- 2 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
CB Customer Service Representative
- Decatur, AL (19 miles from Falkville, AL)
- 6 days ago
- Decatur, AL (19 miles from Falkville, AL)
- 6 days ago
Service Queue....
Customer Service Representative
- Decatur, AL (19 miles from Falkville, AL)
- 9 days ago
- Decatur, AL (19 miles from Falkville, AL)
- 9 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative
- Tanner, AL (21 miles from Falkville, AL)
- 9 days ago
- Tanner, AL (21 miles from Falkville, AL)
- 9 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Decatur, AL (19 miles from Falkville, AL)
- 10 days ago
- Decatur, AL (19 miles from Falkville, AL)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Fueler/Washer
- Madison, AL (21 miles from Falkville, AL)
- 10 days ago
- Madison, AL (21 miles from Falkville, AL)
- 10 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
- Madison, AL (21 miles from Falkville, AL)
- 19 days ago
- Madison, AL (21 miles from Falkville, AL)
- 19 days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Lead Customer Service Representative
- Decatur, AL (13 miles from Falkville, AL)
- 21 days ago
- Decatur, AL (13 miles from Falkville, AL)
- 21 days ago
Store 2709301: 3227 Point Mallard Pkwy SE, Priceville, Alabama 35603 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Cashier
- Eva, AL (10 miles from Falkville, AL)
- 24 days ago
- Eva, AL (10 miles from Falkville, AL)
- 24 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Decatur, AL (19 miles from Falkville, AL)
- 30+ days ago
- Decatur, AL (19 miles from Falkville, AL)
- 30+ days ago
Store 2723670: 2317 Hwy 31 S, Decatur, Alabama 35601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Madison, AL (21 miles from Falkville, AL)
- 45+ days ago
- Madison, AL (21 miles from Falkville, AL)
- 45+ days ago
Store 2709316: 7606 Wall Triana Hwy, Madison, Alabama 35749 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Work-at-Home Customer Service Agent
- Redstone Arsenal, AL (24 miles from Falkville, AL)
- 45+ days ago
- Redstone Arsenal, AL (24 miles from Falkville, AL)
- 45+ days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Remote Customer Service Representative
- Redstone Arsenal, AL (24 miles from Falkville, AL)
- 45+ days ago
- Redstone Arsenal, AL (24 miles from Falkville, AL)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representative
- Decatur, AL (19 miles from Falkville, AL)
- 90+ days ago
- Decatur, AL (19 miles from Falkville, AL)
- 90+ days ago
The CSR also meets the needs of our customers by providing unmatched customer service....
Demographic Data for Falkville, AL
Moving to Falkville, AL? Find some basic demographic data about Falkville, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Falkville, AL
Highest Education Level
Customer Services in Falkville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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