Customer Service Jobs in Fairfield, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

Customer Service Associate

  • Chelsea, AL (18 miles from Fairfield, AL)
  • 12 hours ago
  • Chelsea, AL (18 miles from Fairfield, AL)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Accounts Advisor

  • Pelham, AL (14 miles from Fairfield, AL)
  • 1 day ago
  • Pelham, AL (14 miles from Fairfield, AL)
  • 1 day ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....

Customer Service Associate

  • Birmingham, AL (7 miles from Fairfield, AL)
  • 1 day ago
  • Birmingham, AL (7 miles from Fairfield, AL)
  • 1 day ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Pharmacy Customer Service Associate

  • Fultondale, AL (11 miles from Fairfield, AL)
  • 2 days ago
  • Fultondale, AL (11 miles from Fairfield, AL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Alabaster, AL (19 miles from Fairfield, AL)
  • 3 days ago
  • Alabaster, AL (19 miles from Fairfield, AL)
  • 3 days ago

Store 2723807: 2112 Butler Rd, Alabaster, Alabama 35007 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Land Rover Birmingham

  • Birmingham, AL (15 miles from Fairfield, AL)
  • 5 days ago
  • Birmingham, AL (15 miles from Fairfield, AL)
  • 5 days ago

Job Description The Service Customer Service Representitive is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned...

Customer Service Representative - Work at Home

  • Birmingham, AL (7 miles from Fairfield, AL)
  • 7 days ago
  • Birmingham, AL (7 miles from Fairfield, AL)
  • 7 days ago

Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service Representative

  • Birmingham, AL (7 miles from Fairfield, AL)
  • 9 days ago
  • Birmingham, AL (7 miles from Fairfield, AL)
  • 9 days ago

Previous experience in customer service or education is a plus! Additional Information: 100% remote work from anywhere in the U.S. Join a passionate, education-focused team....

Remote Work

Client Service Representative

  • Birmingham, AL (7 miles from Fairfield, AL)
  • 9 days ago
  • Birmingham, AL (7 miles from Fairfield, AL)
  • 9 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Birmingham, AL (7 miles from Fairfield, AL)
  • 10 days ago
  • Birmingham, AL (7 miles from Fairfield, AL)
  • 10 days ago

Job Details Job Location : Hiller Birmingham - Birmingham, AL Salary Range : Undisclosed Description The Hiller Companies, LLC has an immediate opening for Customer Service Representative....

Client Service Representative

  • Birmingham, AL (7 miles from Fairfield, AL)
  • 10 days ago
  • Birmingham, AL (7 miles from Fairfield, AL)
  • 10 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Pelham, AL (14 miles from Fairfield, AL)
  • 10 days ago
  • Pelham, AL (14 miles from Fairfield, AL)
  • 10 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate/Mail Clerk

  • Vance, AL (24 miles from Fairfield, AL)
  • 13 days ago
  • Vance, AL (24 miles from Fairfield, AL)
  • 13 days ago

Essential Job Responsibilities: Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services. Performs...

IMMEDIATE HIRE Customer Service Representative

  • Bessemer, AL (5 miles from Fairfield, AL)
  • 14 days ago
  • Bessemer, AL (5 miles from Fairfield, AL)
  • 14 days ago

Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....

Customer Service Representative

  • Birmingham, AL (7 miles from Fairfield, AL)
  • 15 days ago
  • Birmingham, AL (7 miles from Fairfield, AL)
  • 15 days ago

Support purchasing functions and assist with order fulfillment for international and domestic accounts....

Demographic Data for Fairfield, AL

Moving to Fairfield, AL? Find some basic demographic data about Fairfield, AL below.


Local
National
10,149
146
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Fairfield, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fairfield, AL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fairfield, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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