Customer Service Jobs in Fairfield, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Birmingham, AL (7 miles from Fairfield, AL)
- 45+ days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 45+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative - FT
- Birmingham, AL (7 miles from Fairfield, AL)
- 6 hours ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 6 hours ago
service....
Customer Service Representative (Loan Consultant I)
- Birmingham, AL (7 miles from Fairfield, AL)
- 13 hours ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 13 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Hoover, AL (9 miles from Fairfield, AL)
- 1 day ago
- Hoover, AL (9 miles from Fairfield, AL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant I)
- Birmingham, AL (7 miles from Fairfield, AL)
- 2 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 2 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative, Full or Part Time
- Hoover, AL (9 miles from Fairfield, AL)
- 2 days ago
- Hoover, AL (9 miles from Fairfield, AL)
- 2 days ago
Store 2723813: 3640 Lorna Rd, Hoover, Alabama 35216 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Birmingham, AL (7 miles from Fairfield, AL)
- 4 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 4 days ago
Join Our Team as a Customer Service Representative at Siegel Suites & Siegel Select!...
Retail Customer Service Cashier
- Mc Calla, AL (15 miles from Fairfield, AL)
- 5 days ago
- Mc Calla, AL (15 miles from Fairfield, AL)
- 5 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Part Time Customer Service and Sales Associate
- Birmingham, AL (7 miles from Fairfield, AL)
- 7 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 7 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service Representative - Work at Home
- Birmingham, AL (7 miles from Fairfield, AL)
- 8 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 8 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkPart Time Flexible Customer Service Associate
- Birmingham, AL (7 miles from Fairfield, AL)
- 9 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 9 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Customer Service Representative
- Birmingham, AL (7 miles from Fairfield, AL)
- 12 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 12 days ago
The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...
Retail Customer Service Supervisor
- Bessemer, AL (5 miles from Fairfield, AL)
- 14 days ago
- Bessemer, AL (5 miles from Fairfield, AL)
- 14 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Birmingham, AL (7 miles from Fairfield, AL)
- 14 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 14 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Birmingham, AL (7 miles from Fairfield, AL)
- 17 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 17 days ago
: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....
Demographic Data for Fairfield, AL
Moving to Fairfield, AL? Find some basic demographic data about Fairfield, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fairfield, AL
Highest Education Level
Customer Services in Fairfield, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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