Customer Service Jobs in Fairfield, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Birmingham, AL (7 miles from Fairfield, AL)
- 3 hours ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 3 hours ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Birmingham, AL (7 miles from Fairfield, AL)
- 2 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 2 days ago
: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....
Pharmacy Customer Service Associate
- Hoover, AL (9 miles from Fairfield, AL)
- 4 days ago
- Hoover, AL (9 miles from Fairfield, AL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Birmingham, AL (7 miles from Fairfield, AL)
- 5 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 5 days ago
| Full Time | Medical, Dental, Vision, Life Insurance, Competitive Salary, Paid Time Off, Join the DVS Team as an Inbound Customer Service Superstar!...
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Retail Customer Service Associate part time
- Clay, AL (24 miles from Fairfield, AL)
- 7 days ago
- Clay, AL (24 miles from Fairfield, AL)
- 7 days ago
service to members....
Customer Service Representative
- Birmingham, AL (11 miles from Fairfield, AL)
- 7 days ago
- Birmingham, AL (11 miles from Fairfield, AL)
- 7 days ago
What You'll Need 1 or more years of sales experience required; with previous knowledge in Construction industry a plus 1 year of experience in a Customer Service role preferred Ability to demonstrate...
Overnight Customer Service Representative (Hoover, AL)
- Birmingham, AL (7 miles from Fairfield, AL)
- 7 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 7 days ago
As a banker in the Regions' Contact Center, you will gain a foundation of banking knowledge by working in the heart of our customer service operations....
2nd Shift Onsite Customer Service Representative (Hoover, AL)
- Birmingham, AL (7 miles from Fairfield, AL)
- 7 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 7 days ago
As a banker in the Regions' Contact Center, you will gain a foundation of banking knowledge by working in the heart of our customer service operations....
Customer Service Representative
- Bessemer, AL (5 miles from Fairfield, AL)
- 8 days ago
- Bessemer, AL (5 miles from Fairfield, AL)
- 8 days ago
Decker Truck Line, Inc. has an opportunity available for a self-motivated individual to join our team at our Bessemer Terminal as a Customer Service Representative....
Customer Service Associate - Temporary
- Bessemer, AL (5 miles from Fairfield, AL)
- 11 days ago
- Bessemer, AL (5 miles from Fairfield, AL)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fultondale, AL (11 miles from Fairfield, AL)
- 11 days ago
- Fultondale, AL (11 miles from Fairfield, AL)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Alabaster, AL (19 miles from Fairfield, AL)
- 11 days ago
- Alabaster, AL (19 miles from Fairfield, AL)
- 11 days ago
One year related experience required with customer service preferred....
CAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville
- Adamsville, AL (8 miles from Fairfield, AL)
- 12 days ago
- Adamsville, AL (8 miles from Fairfield, AL)
- 12 days ago
CAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville, AL (Onsite) Contractor Job Details Customer Service Representative - CAT FNOL (Contract, Remote) Location: Remote Pay: $20/hr Type: Contract...
Customer Service Associate - NatWest Birmingham
- Birmingham, AL (7 miles from Fairfield, AL)
- 12 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 12 days ago
The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers....
Customer Service Representative
- Birmingham, AL (7 miles from Fairfield, AL)
- 14 days ago
- Birmingham, AL (7 miles from Fairfield, AL)
- 14 days ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Birmingham, AL!...
Demographic Data for Fairfield, AL
Moving to Fairfield, AL? Find some basic demographic data about Fairfield, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fairfield, AL
Highest Education Level
Customer Services in Fairfield, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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