Customer Service Jobs in Dothan, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3440 Ross Clark Cir, Dothan, AL...
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Noma, FL (16 miles from Dothan, AL)
- 11 days ago
- Noma, FL (16 miles from Dothan, AL)
- 11 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Ensure a high quality of customer service. All other duties as assigned....
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Ensure a high quality of customer service. All other duties as assigned....
Retail Customer Service Cashier
- Cottondale, FL (23 miles from Dothan, AL)
- 30+ days ago
- Cottondale, FL (23 miles from Dothan, AL)
- 30+ days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Headland, AL (15 miles from Dothan, AL)
- 60+ days ago
- Headland, AL (15 miles from Dothan, AL)
- 60+ days ago
Store 2707294: 16970 US Hwy 431 South, Headland, Alabama 36345 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
We are seeking a Customer Service Representative in Dothan, AL....
Demographic Data for Dothan, AL
Moving to Dothan, AL? Find some basic demographic data about Dothan, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dothan, AL
Highest Education Level
Customer Services in Dothan, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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