Customer Service Jobs in Dora, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 40 Jobs

Overnight Customer Service Representative

  • Bessemer, AL (22 miles from Dora, AL)
  • 12 hours ago
  • Bessemer, AL (22 miles from Dora, AL)
  • 12 hours ago

Store 2723833: 994 Academy Dr, Bessemer, Alabama 35022 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative Job Gardendale, AL

  • Gardendale, AL (10 miles from Dora, AL)
  • 15 hours ago
  • Gardendale, AL (10 miles from Dora, AL)
  • 15 hours ago

Apply for FYZICALs Customer Service Representative job opening today!...

Customer Service Representative - Land Rover Birmingham

  • Birmingham, AL (19 miles from Dora, AL)
  • 20 hours ago
  • Birmingham, AL (19 miles from Dora, AL)
  • 20 hours ago

Birmingham, AL Customer Service Representative - Land Rover Birmingham in Birmingham, AL at Sonic Automotive Date Posted: 7/7/2025 JOB SNAPSHOT Employee Type: Full-time Location: 3000 Tom Williams Way...

Customer Service Representative Job

  • Gardendale, AL (10 miles from Dora, AL)
  • 1 day ago
  • Gardendale, AL (10 miles from Dora, AL)
  • 1 day ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Pharmacy Customer Service Associate

  • Irondale, AL (24 miles from Dora, AL)
  • 2 days ago
  • Irondale, AL (24 miles from Dora, AL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Land Rover Birmingham

  • Birmingham, AL (24 miles from Dora, AL)
  • 3 days ago
  • Birmingham, AL (24 miles from Dora, AL)
  • 3 days ago

Job Description The Service Customer Service Representitive is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned...

Retail Customer Service Associate

  • Homewood, AL (22 miles from Dora, AL)
  • 4 days ago
  • Homewood, AL (22 miles from Dora, AL)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 201 Lakeshore Pkwy, Homewood, AL...

Customer Service Representative

  • Birmingham, AL (19 miles from Dora, AL)
  • 5 days ago
  • Birmingham, AL (19 miles from Dora, AL)
  • 5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Jasper, AL (15 miles from Dora, AL)
  • 10 days ago
  • Jasper, AL (15 miles from Dora, AL)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Region Customer Relations Specialist

  • Birmingham, AL (19 miles from Dora, AL)
  • 10 days ago
  • Birmingham, AL (19 miles from Dora, AL)
  • 10 days ago

service environment, or equivalent field experience in Wildlife/Pest Control Knowledge of customer service principles and practices, Good data entry and verbal skills; type 45 wpm or more Proficient...

Customer Service Representative II

  • Birmingham, AL (19 miles from Dora, AL)
  • 12 days ago
  • Birmingham, AL (19 miles from Dora, AL)
  • 12 days ago

Headquartered in Birmingham, Alabama, Moultrie (www.moultrieproducts.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and...

Customer Service Representative

  • Birmingham, AL (19 miles from Dora, AL)
  • 13 days ago
  • Birmingham, AL (19 miles from Dora, AL)
  • 13 days ago

Customer Service Representative Job Description As a Customer Service Professional, you will play a pivotal role in ensuring exceptional service for both internal and external customers....

Customer service representative

  • Bessemer, AL (22 miles from Dora, AL)
  • 13 days ago
  • Bessemer, AL (22 miles from Dora, AL)
  • 13 days ago

As a Customer Service Representative, you will provide exceptional customer service, resolve issues, and ensure customer satisfaction. *Preferred Qualifications:* 1....

Veterinary Client Service Representative

  • Birmingham, AL (19 miles from Dora, AL)
  • 17 days ago
  • Birmingham, AL (19 miles from Dora, AL)
  • 17 days ago

One year related experience required with customer service preferred....

Customer Service Representative

  • Hueytown, AL (18 miles from Dora, AL)
  • 17 days ago
  • Hueytown, AL (18 miles from Dora, AL)
  • 17 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Demographic Data for Dora, AL

Moving to Dora, AL? Find some basic demographic data about Dora, AL below.


Local
National
8,505
77
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dora, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dora, AL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dora, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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