Customer Service Jobs in Decatur, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Madison, AL (11 miles from Decatur, AL)
- 9 hours ago
- Madison, AL (11 miles from Decatur, AL)
- 9 hours ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Lead Customer Service Representative
- Decatur, AL (6 miles from Decatur, AL)
- 2 days ago
- Decatur, AL (6 miles from Decatur, AL)
- 2 days ago
Store 2709301: 3227 Point Mallard Pkwy SE, Priceville, Alabama 35603 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Harvest, AL (21 miles from Decatur, AL)
- 2 days ago
- Harvest, AL (21 miles from Decatur, AL)
- 2 days ago
Store 2709315: 5909 AL Hwy 53, Harvest, Alabama 35749 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Athens, AL (11 miles from Decatur, AL)
- 2 days ago
- Athens, AL (11 miles from Decatur, AL)
- 2 days ago
The primary purpose of this position is to provide exemplary customer service to customers....
Retail Customer Service Cashier
- Eva, AL (24 miles from Decatur, AL)
- 6 days ago
- Eva, AL (24 miles from Decatur, AL)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Lead Customer Service Representative
- Athens, AL (11 miles from Decatur, AL)
- 13 days ago
- Athens, AL (11 miles from Decatur, AL)
- 13 days ago
Store 2704393: 271 US Hwy 31 N, Athens, Alabama 35611 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Decatur, AL (6 miles from Decatur, AL)
- 23 days ago
- Decatur, AL (6 miles from Decatur, AL)
- 23 days ago
Store 2709301: 3227 Point Mallard Pkwy SE, Priceville, Alabama 35603 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Work-at-Home Customer Service Agent
- Redstone Arsenal, AL (20 miles from Decatur, AL)
- 30+ days ago
- Redstone Arsenal, AL (20 miles from Decatur, AL)
- 30+ days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Remote Customer Service Representative
- Redstone Arsenal, AL (20 miles from Decatur, AL)
- 30+ days ago
- Redstone Arsenal, AL (20 miles from Decatur, AL)
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkThe CSR also meets the needs of our customers by providing unmatched customer service....
Demographic Data for Decatur, AL
Moving to Decatur, AL? Find some basic demographic data about Decatur, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Decatur, AL
Highest Education Level
Customer Services in Decatur, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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