Customer Service Jobs in Columbiana, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Bessemer, AL (22 miles from Columbiana, AL)
- 8 hours ago
- Bessemer, AL (22 miles from Columbiana, AL)
- 8 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Birmingham, AL (23 miles from Columbiana, AL)
- 22 hours ago
- Birmingham, AL (23 miles from Columbiana, AL)
- 22 hours ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Birmingham, AL (23 miles from Columbiana, AL)
- 3 days ago
- Birmingham, AL (23 miles from Columbiana, AL)
- 3 days ago
: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....
Customer Care Representative 1
- Oak Grove, AL (22 miles from Columbiana, AL)
- 4 days ago
- Oak Grove, AL (22 miles from Columbiana, AL)
- 4 days ago
to assist with taking calls as needed for the Customer Service Center * Be able to work in another office location when needed....
/19301/e5c01222-7b25-41c4-94d6-f37904388cb2.png&z=8&s=RTL&ih_t=6%2F1%2F2025+6%3A13%3A35+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Pharmacy Customer Service Associate
- Hoover, AL (16 miles from Columbiana, AL)
- 4 days ago
- Hoover, AL (16 miles from Columbiana, AL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Birmingham, AL (23 miles from Columbiana, AL)
- 6 days ago
- Birmingham, AL (23 miles from Columbiana, AL)
- 6 days ago
| Full Time | Medical, Dental, Vision, Life Insurance, Competitive Salary, Paid Time Off, Join the DVS Team as an Inbound Customer Service Superstar!...
Customer Service Representative
- Birmingham, AL (23 miles from Columbiana, AL)
- 8 days ago
- Birmingham, AL (23 miles from Columbiana, AL)
- 8 days ago
What You'll Need 1 or more years of sales experience required; with previous knowledge in Construction industry a plus 1 year of experience in a Customer Service role preferred Ability to demonstrate...
Overnight Customer Service Representative (Hoover, AL)
- Birmingham, AL (23 miles from Columbiana, AL)
- 8 days ago
- Birmingham, AL (23 miles from Columbiana, AL)
- 8 days ago
As a banker in the Regions' Contact Center, you will gain a foundation of banking knowledge by working in the heart of our customer service operations....
2nd Shift Onsite Customer Service Representative (Hoover, AL)
- Birmingham, AL (23 miles from Columbiana, AL)
- 8 days ago
- Birmingham, AL (23 miles from Columbiana, AL)
- 8 days ago
As a banker in the Regions' Contact Center, you will gain a foundation of banking knowledge by working in the heart of our customer service operations....
Customer Service Representative
- Bessemer, AL (22 miles from Columbiana, AL)
- 9 days ago
- Bessemer, AL (22 miles from Columbiana, AL)
- 9 days ago
Decker Truck Line, Inc. has an opportunity available for a self-motivated individual to join our team at our Bessemer Terminal as a Customer Service Representative....
Customer Service Associate - Temporary
- Bessemer, AL (22 miles from Columbiana, AL)
- 12 days ago
- Bessemer, AL (22 miles from Columbiana, AL)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Vestavia Hills, AL (16 miles from Columbiana, AL)
- 12 days ago
- Vestavia Hills, AL (16 miles from Columbiana, AL)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Alabaster, AL (10 miles from Columbiana, AL)
- 12 days ago
- Alabaster, AL (10 miles from Columbiana, AL)
- 12 days ago
One year related experience required with customer service preferred....
Customer Service Associate - NatWest Birmingham
- Birmingham, AL (23 miles from Columbiana, AL)
- 13 days ago
- Birmingham, AL (23 miles from Columbiana, AL)
- 13 days ago
The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers....
Customer Service Representative
- Birmingham, AL (23 miles from Columbiana, AL)
- 15 days ago
- Birmingham, AL (23 miles from Columbiana, AL)
- 15 days ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Birmingham, AL!...
Demographic Data for Columbiana, AL
Moving to Columbiana, AL? Find some basic demographic data about Columbiana, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Columbiana, AL
Highest Education Level
Customer Services in Columbiana, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »