Customer Service Jobs in Calera, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Bessemer, AL (23 miles from Calera, AL)
- 16 hours ago
- Bessemer, AL (23 miles from Calera, AL)
- 16 hours ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
- Chelsea, AL (14 miles from Calera, AL)
- 2 days ago
- Chelsea, AL (14 miles from Calera, AL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Alabaster, AL (8 miles from Calera, AL)
- 5 days ago
- Alabaster, AL (8 miles from Calera, AL)
- 5 days ago
Store 2723807: 2112 Butler Rd, Alabaster, Alabama 35007 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Hoover, AL (21 miles from Calera, AL)
- 6 days ago
- Hoover, AL (21 miles from Calera, AL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Pelham, AL (13 miles from Calera, AL)
- 12 days ago
- Pelham, AL (13 miles from Calera, AL)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Customer Service Representative
- Chelsea, AL (14 miles from Calera, AL)
- 26 days ago
- Chelsea, AL (14 miles from Calera, AL)
- 26 days ago
Store 2723806: 16725 Hwy 280, Chelsea, Alabama 35043 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service...
- Clanton, AL (19 miles from Calera, AL)
- 28 days ago
- Clanton, AL (19 miles from Calera, AL)
- 28 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Overnight Customer Service Representative
- Bessemer, AL (23 miles from Calera, AL)
- 30+ days ago
- Bessemer, AL (23 miles from Calera, AL)
- 30+ days ago
Store 2723833: 994 Academy Dr, Bessemer, Alabama 35022 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Hoover, AL (21 miles from Calera, AL)
- 30+ days ago
- Hoover, AL (21 miles from Calera, AL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...
Retail Customer Service Specialist
- Hoover, AL (21 miles from Calera, AL)
- 30+ days ago
- Hoover, AL (21 miles from Calera, AL)
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer service representative
- Bessemer, AL (23 miles from Calera, AL)
- 45+ days ago
- Bessemer, AL (23 miles from Calera, AL)
- 45+ days ago
As a Customer Service Representative, you will provide exceptional customer service, resolve issues, and ensure customer satisfaction. *Preferred Qualifications:* 1....
- Homewood, AL (24 miles from Calera, AL)
- 45+ days ago
- Homewood, AL (24 miles from Calera, AL)
- 45+ days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative, Full or Part Time
- Hoover, AL (21 miles from Calera, AL)
- 60+ days ago
- Hoover, AL (21 miles from Calera, AL)
- 60+ days ago
Store 2723813: 3640 Lorna Rd, Hoover, Alabama 35216 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Retail Customer Service Cashier
- Clanton, AL (19 miles from Calera, AL)
- 60+ days ago
- Clanton, AL (19 miles from Calera, AL)
- 60+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Homewood, AL (24 miles from Calera, AL)
- 90+ days ago
- Homewood, AL (24 miles from Calera, AL)
- 90+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Demographic Data for Calera, AL
Moving to Calera, AL? Find some basic demographic data about Calera, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Calera, AL
Highest Education Level
Customer Services in Calera, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Long-Term Disability
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »