Customer Service Jobs in Birmingham, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- Hoover, AL (6 miles from Birmingham, AL)
- 1 day ago
- Hoover, AL (6 miles from Birmingham, AL)
- 1 day ago
Serve as primary customer service provider at the front end and liaison between customers and management....
service environment, or equivalent field experience in Wildlife/Pest Control Knowledge of customer service principles and practices, Good data entry and verbal skills; type 45 wpm or more Proficient...
Customer Service Representative
- Forestdale, AL (6 miles from Birmingham, AL)
- 3 days ago
- Forestdale, AL (6 miles from Birmingham, AL)
- 3 days ago
As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Headquartered in Birmingham, Alabama, Moultrie (www.moultrieproducts.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and...
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Birmingham, AL!...
Customer Service Representative Job Description As a Customer Service Professional, you will play a pivotal role in ensuring exceptional service for both internal and external customers....
Customer service representative
- Bessemer, AL (11 miles from Birmingham, AL)
- 5 days ago
- Bessemer, AL (11 miles from Birmingham, AL)
- 5 days ago
As a Customer Service Representative, you will provide exceptional customer service, resolve issues, and ensure customer satisfaction. *Preferred Qualifications:* 1....
Loss Prevention Customer Service Associate II
- Alabaster, AL (20 miles from Birmingham, AL)
- 7 days ago
- Alabaster, AL (20 miles from Birmingham, AL)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
One year related experience required with customer service preferred....
Customer Service Representative
- Hueytown, AL (17 miles from Birmingham, AL)
- 9 days ago
- Hueytown, AL (17 miles from Birmingham, AL)
- 9 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate II
- Hoover, AL (6 miles from Birmingham, AL)
- 12 days ago
- Hoover, AL (6 miles from Birmingham, AL)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Homewood, AL (3 miles from Birmingham, AL)
- 15 days ago
- Homewood, AL (3 miles from Birmingham, AL)
- 15 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative (Loan Consultant I)
- Birmingham, AL
- 18 days ago
- Birmingham, AL
- 18 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Demographic Data for Birmingham, AL
Moving to Birmingham, AL? Find some basic demographic data about Birmingham, AL below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Birmingham, AL
Highest Education Level
Customer Services in Birmingham, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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