Customer Service Jobs in Arab, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Customer Service Representative

  • Guntersville, AL (10 miles from Arab, AL)
  • 7 days ago
  • Guntersville, AL (10 miles from Arab, AL)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Altoona, AL (22 miles from Arab, AL)
  • 7 days ago
  • Altoona, AL (22 miles from Arab, AL)
  • 7 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Cullman, AL (18 miles from Arab, AL)
  • 13 days ago
  • Cullman, AL (18 miles from Arab, AL)
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative

  • Guntersville, AL (10 miles from Arab, AL)
  • 18 days ago
  • Guntersville, AL (10 miles from Arab, AL)
  • 18 days ago

Store 2709327: 20146 Hwy 431, Guntersville, Alabama 35976 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

PartTime Customer Service Associate Pro Weekend

  • Guntersville, AL (10 miles from Arab, AL)
  • 20 days ago
  • Guntersville, AL (10 miles from Arab, AL)
  • 20 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Retail Customer Service Cashier

  • Eva, AL (13 miles from Arab, AL)
  • 21 days ago
  • Eva, AL (13 miles from Arab, AL)
  • 21 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Cashier

  • Falkville, AL (24 miles from Arab, AL)
  • 21 days ago
  • Falkville, AL (24 miles from Arab, AL)
  • 21 days ago

**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...

Customer Service Representative

  • Owens Cross Roads, AL (21 miles from Arab, AL)
  • 45+ days ago
  • Owens Cross Roads, AL (21 miles from Arab, AL)
  • 45+ days ago

Store 2709303: 6670 Hwy 431 South, Owens Cross Rds, Alabama 35763 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Work-at-Home Customer Service Agent

  • Redstone Arsenal, AL (23 miles from Arab, AL)
  • 45+ days ago
  • Redstone Arsenal, AL (23 miles from Arab, AL)
  • 45+ days ago

MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...

Remote Customer Service Representative

  • Redstone Arsenal, AL (23 miles from Arab, AL)
  • 45+ days ago
  • Redstone Arsenal, AL (23 miles from Arab, AL)
  • 45+ days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Representative, Full or Part Time

  • Boaz, AL (23 miles from Arab, AL)
  • 45+ days ago
  • Boaz, AL (23 miles from Arab, AL)
  • 45+ days ago

Store 2707201: 2242 US Hwy 431, Boaz, Alabama 35957 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Lead Customer Service Representative

  • Cullman, AL (18 miles from Arab, AL)
  • 45+ days ago
  • Cullman, AL (18 miles from Arab, AL)
  • 45+ days ago

Store 2704889: 6001 AL Hwy 157, Cullman, Alabama 35055 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Arab, AL

Moving to Arab, AL? Find some basic demographic data about Arab, AL below.


Local
National
17,495
332
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Arab, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Arab, AL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arab, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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