Customer Service Jobs in Anniston, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Associate

  • Rainbow City, AL (20 miles from Anniston, AL)
  • 2 days ago
  • Rainbow City, AL (20 miles from Anniston, AL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Medical Equipment Customer Service Representative

  • Anniston, AL
  • 4 days ago
  • Anniston, AL
  • 4 days ago

Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...

Pharmacy Customer Service Associate

  • Jacksonville, AL (14 miles from Anniston, AL)
  • 6 days ago
  • Jacksonville, AL (14 miles from Anniston, AL)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Heflin, AL (21 miles from Anniston, AL)
  • 7 days ago
  • Heflin, AL (21 miles from Anniston, AL)
  • 7 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Care Representative 1

  • Anniston, AL
  • 9 days ago
  • Anniston, AL
  • 9 days ago

Job Experience and Education Requirements High School diploma or equivalent preferred Recent cash handling experience required Proven customer service experience required Computer experience in a Windows...

Customer Service Associate - Temporary

  • Oxford, AL (8 miles from Anniston, AL)
  • 13 days ago
  • Oxford, AL (8 miles from Anniston, AL)
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Pell City, AL (21 miles from Anniston, AL)
  • 13 days ago
  • Pell City, AL (21 miles from Anniston, AL)
  • 13 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Anniston, AL
  • 30+ days ago
  • Anniston, AL
  • 30+ days ago

Position Summary: Customer Service Representative (CSR) functions as the liaison between Mauser and its customers. Handles all customer orders from order entry through shipment of orders....

Retail Customer Service Associate

  • Oxford, AL (8 miles from Anniston, AL)
  • 30+ days ago
  • Oxford, AL (8 miles from Anniston, AL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1900 Oxford Exchange Blvd, Oxford...

Customer Service Representative

  • Alexandria, AL (6 miles from Anniston, AL)
  • 30+ days ago
  • Alexandria, AL (6 miles from Anniston, AL)
  • 30+ days ago

Store 2709314: 7640 US Hwy 431 N/PO Box 207, Alexandria, Alabama 36250 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Retail Customer Service Rep 1

  • Talladega, AL (22 miles from Anniston, AL)
  • 30+ days ago
  • Talladega, AL (22 miles from Anniston, AL)
  • 30+ days ago

Retail Customer Service Rep 1 Talladega, AL 35160 Job Function: Customer Service Job Number: 407852 Job Description ** Johnson Service Group (JSG) is a nationally recognized professional staffing and...

Lead Customer Service Representative

  • Talladega, AL (22 miles from Anniston, AL)
  • 30+ days ago
  • Talladega, AL (22 miles from Anniston, AL)
  • 30+ days ago

Store 2709333: 67420 AL Hwy 77, Talladega, Alabama 35160 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Oxford, AL (8 miles from Anniston, AL)
  • 45+ days ago
  • Oxford, AL (8 miles from Anniston, AL)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Anniston, AL
  • 90+ days ago
  • Anniston, AL
  • 90+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Demographic Data for Anniston, AL

Moving to Anniston, AL? Find some basic demographic data about Anniston, AL below.


Local
National
48,968
1,128
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Anniston, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Anniston, AL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Anniston, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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