Customer Service Jobs in Altoona, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Representative

  • Guntersville, AL (20 miles from Altoona, AL)
  • 7 days ago
  • Guntersville, AL (20 miles from Altoona, AL)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Patient Registration

  • Oneonta, AL (10 miles from Altoona, AL)
  • 7 days ago
  • Oneonta, AL (10 miles from Altoona, AL)
  • 7 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Altoona, AL
  • 7 days ago
  • Altoona, AL
  • 7 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Oneonta, AL (10 miles from Altoona, AL)
  • 7 days ago
  • Oneonta, AL (10 miles from Altoona, AL)
  • 7 days ago

Vincent's Blount, Oneonta, AL** **Shift: PRN, Flexible** As our **Customer Service Representative**, youll work to help our patients check into the hospital....

Customer Service Representative

  • Gadsden, AL (20 miles from Altoona, AL)
  • 13 days ago
  • Gadsden, AL (20 miles from Altoona, AL)
  • 13 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Associate

  • Rainbow City, AL (13 miles from Altoona, AL)
  • 16 days ago
  • Rainbow City, AL (13 miles from Altoona, AL)
  • 16 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative

  • Guntersville, AL (20 miles from Altoona, AL)
  • 18 days ago
  • Guntersville, AL (20 miles from Altoona, AL)
  • 18 days ago

Store 2709327: 20146 Hwy 431, Guntersville, Alabama 35976 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

PartTime Customer Service Associate Pro Weekend

  • Guntersville, AL (20 miles from Altoona, AL)
  • 20 days ago
  • Guntersville, AL (20 miles from Altoona, AL)
  • 20 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Retail Customer Service Cashier

  • Steele, AL (9 miles from Altoona, AL)
  • 21 days ago
  • Steele, AL (9 miles from Altoona, AL)
  • 21 days ago

**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...

Customer Service Representative

  • Attalla, AL (13 miles from Altoona, AL)
  • 25 days ago
  • Attalla, AL (13 miles from Altoona, AL)
  • 25 days ago

Customer Service Representative 3.8 3.8 out of 5 stars 1229 Valley Dr, Attalla, AL 35954 Customer Service Representative Job Description This position reports to the Sales Manager....

Customer Service Representative, Full or Part Time

  • Boaz, AL (10 miles from Altoona, AL)
  • 45+ days ago
  • Boaz, AL (10 miles from Altoona, AL)
  • 45+ days ago

Store 2707201: 2242 US Hwy 431, Boaz, Alabama 35957 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Guntersville, AL (20 miles from Altoona, AL)
  • 45+ days ago
  • Guntersville, AL (20 miles from Altoona, AL)
  • 45+ days ago

Store 2709327: 20146 Hwy 431, Guntersville, Alabama 35976 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Springville, AL (20 miles from Altoona, AL)
  • 45+ days ago
  • Springville, AL (20 miles from Altoona, AL)
  • 45+ days ago

Store 2709329: 6158 US Hwy 11/PO Box 964, Springville, Alabama 35146 Availability - Shift/Days Part time Overnight Shift Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Attalla, AL (13 miles from Altoona, AL)
  • 60+ days ago
  • Attalla, AL (13 miles from Altoona, AL)
  • 60+ days ago

Summary: The Customer Service Associate works to deliver the highest level of quality service to our customers....

Demographic Data for Altoona, AL

Moving to Altoona, AL? Find some basic demographic data about Altoona, AL below.


Local
National
7,847
79
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Altoona, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Altoona, AL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Altoona, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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