Customer Service Jobs in Minneapolis, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 127 Jobs

Customer Service Representative - PT

  • Minneapolis, MN
  • 10 days ago
  • Minneapolis, MN
  • 10 days ago

service....

Client Service Representative

  • Apple Valley, MN (16 miles from Minneapolis, MN)
  • 5 hours ago
  • Apple Valley, MN (16 miles from Minneapolis, MN)
  • 5 hours ago

Execution of Exceptional Client Experience Monitors and executes all tasks required to fulfill customers service plan/objectives and meet day-to-day inquiries from the client....

Customer Service Representative

  • Falcon Heights, MN (4 miles from Minneapolis, MN)
  • 9 hours ago
  • Falcon Heights, MN (4 miles from Minneapolis, MN)
  • 9 hours ago

We are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity with NDX Twin Cities in Falcon Heights, MN....

LP Customer Service Associate II

  • Saint Paul, MN (9 miles from Minneapolis, MN)
  • 1 day ago
  • Saint Paul, MN (9 miles from Minneapolis, MN)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) - 2025

  • Burnsville, MN (17 miles from Minneapolis, MN)
  • 2 days ago
  • Burnsville, MN (17 miles from Minneapolis, MN)
  • 2 days ago

We provide superior customer service in a work from home environment (following the initial training and onboarding period)....

Remote Work

Bilingual Benefits Customer Service Representative Bilingual Seasonal Colleague (Minneapolis) - 20

  • Saint Anthony, MN (2 miles from Minneapolis, MN)
  • 2 days ago
  • Saint Anthony, MN (2 miles from Minneapolis, MN)
  • 2 days ago

We provide superior customer service in a work from home environment (following the initial training and onboarding period)....

Remote Work

French Bilingual Benefits Customer Service Representative - Seasonal Colleague (Minneapolis) - 2025

  • Saint Anthony, MN (2 miles from Minneapolis, MN)
  • 2 days ago
  • Saint Anthony, MN (2 miles from Minneapolis, MN)
  • 2 days ago

We provide superior customer service in a work from home environment (following the initial training and onboarding period)....

Remote Work

Customer Service Associate

  • Forest Lake, MN (22 miles from Minneapolis, MN)
  • 2 days ago
  • Forest Lake, MN (22 miles from Minneapolis, MN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chaska, MN (21 miles from Minneapolis, MN)
  • 2 days ago
  • Chaska, MN (21 miles from Minneapolis, MN)
  • 2 days ago

[Retail Associate / Team Member] As a Customer Service Representative at Holiday Station stores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately...

Customer Service Representative

  • Saint Paul, MN (9 miles from Minneapolis, MN)
  • 3 days ago
  • Saint Paul, MN (9 miles from Minneapolis, MN)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Chaska, MN (21 miles from Minneapolis, MN)
  • 3 days ago
  • Chaska, MN (21 miles from Minneapolis, MN)
  • 3 days ago

Store 2746067: 2820 Chaska Blvd., Chaska, Minnesota 55318 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Maplewood, MN (12 miles from Minneapolis, MN)
  • 3 days ago
  • Maplewood, MN (12 miles from Minneapolis, MN)
  • 3 days ago

WHAT WE'RE LOOKING FOR (Essential Qualifications): Education: High School Diploma or GED required Experience: 2-3 + years of experience in a veterinary setting preferred. 2 + years of customer service...

LP Customer Service Associate ll

  • Minneapolis, MN
  • 3 days ago
  • Minneapolis, MN
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

ULINE- Customer Service Representative

  • Newport, MN (15 miles from Minneapolis, MN)
  • 3 days ago
  • Newport, MN (15 miles from Minneapolis, MN)
  • 3 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Lakeland, MN (24 miles from Minneapolis, MN)
  • 3 days ago
  • Lakeland, MN (24 miles from Minneapolis, MN)
  • 3 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Demographic Data for Minneapolis, MN

Moving to Minneapolis, MN? Find some basic demographic data about Minneapolis, MN below.


Local
National
1,141,314
33,298
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Minneapolis, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Minneapolis, MN offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Minneapolis, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »