Supervisor and Team Lead Jobs in Massachusetts

A Supervisor and Team Lead in the retail industry are responsible for overseeing the daily operations of the store and ensuring that all activities run smoothly and efficiently. They manage a team of retail workers and coordinate schedules, tasks, and responsibilities to ensure productivity and sales goals are met. They are responsible for training new employees, addressing customer issues, and maintaining inventory levels. Additionally, they work closely with the store manager to develop strategies to improve customer satisfaction and business performance. They may also be involved in budgeting, forecasting, and analyzing sales and revenue trends.

A successful Supervisor and Team Lead should possess strong leadership, communication, and problem-solving skills. They must be able to motivate their team, handle conflicts, and make critical decisions under pressure. They should have excellent customer service skills and a deep understanding of retail operations and industry trends. While formal education may vary, many employers value previous work experience in a related role and a certification in retail management or a related field. Typical roles that a person may hold before becoming a Supervisor and Team Lead include Sales Associate, Customer Service Representative, and Assistant Store Manager.

1-15 of 113 Jobs

Retail Print Sales Supervisor

  • Dunstable, MA
  • 26 days ago
  • Dunstable, MA
  • 26 days ago

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also...

Retail Sales Supervisor

  • Westford, MA
  • 27 days ago
  • Westford, MA
  • 27 days ago

Retail Sales Supervisors champion customer engagement and oversee the front of store operations....

Stocking Team Supervisor

  • Concord, MA
  • 3 hours ago
  • Concord, MA
  • 3 hours ago

Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...

Front End Service Team Supervisor

  • Concord, MA
  • 3 hours ago
  • Concord, MA
  • 3 hours ago

Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...

Food/Consumables Team Supervisor

  • Swansea, MA
  • 3 hours ago
  • Swansea, MA
  • 3 hours ago

Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...

Fulfillment Operations Team Leader

  • South Easton, MA
  • 9 hours ago
  • South Easton, MA
  • 9 hours ago

The pay range per hour is $24.25 - $41.25 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and...

Lead Cashier

  • Watertown, MA
  • 11 hours ago
  • Watertown, MA
  • 11 hours ago

OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty...

Store Supervisor (US) Cambridge - Fresh Pond MA

  • Cambridge, MA
  • 11 hours ago
  • Cambridge, MA
  • 11 hours ago

Work Location: Cambridge, Massachusetts, United States of America Hours: 40 Pay Details: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all...

Store Supervisor- Winter Street- Boston, MA

  • Boston, MA
  • 11 hours ago
  • Boston, MA
  • 11 hours ago

Work Location: Boston, Massachusetts, United States of America Hours: 40 Pay Details: $25.50 - $36.00 USD TD is committed to providing fair and equitable compensation opportunities to all...

Store Lead - Northshore Mall - Part time

  • Peabody, MA
  • 1 day ago
  • Peabody, MA
  • 1 day ago

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead...

Home Team Supervisor

  • Framingham, MA
  • 1 day ago
  • Framingham, MA
  • 1 day ago

Hourly Wage: **$22 - $35 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...

Meat/Produce Team Supervisor

  • Raynham, MA
  • 1 day ago
  • Raynham, MA
  • 1 day ago

Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...

PT Factory Store Supervisor - Brooks Brothers #3757 Assembly Row

  • Somerville, MA
  • 1 day ago
  • Somerville, MA
  • 1 day ago

You also share the responsibility to execute assigned store operations and maintain a visually appealing store....

Online Order Filling Team Supervisor

  • Abington, MA
  • 2 days ago
  • Abington, MA
  • 2 days ago

Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...

Assistant Produce Manager

  • Norwood, MA
  • 3 days ago
  • Norwood, MA
  • 3 days ago

A Day in the Life: Do you have a passion for fresh produce and exceptional customer service? As the Assistant Produce Manager, you'll support the Produce Manager in leading our vibrant Produce...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Supervisor and Team Lead Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Professional Diploma in Team Leadership & Supervision
Are you ready to become the leader your team needs?Whether you're an aspiring supervisor, a newly promoted team leader, or a manager looking to sharpen your leadership style, this Professional...
The Square Wheels Toolkit...for Supervisors & Team Leaders
The Square Wheels Toolkit and Online Training Course is a self-contained, ready-to-go solution, created specifically for busy team leaders, managers & supervisors. If you have ever struggled to...
Supervising Others
Course Overview In this course, students will develop the skills required to be more efficient and proficient supervisors. Course Objectives Upon successful completion of this course, students...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Supervisor and Team Lead Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Supervisor and Team Lead positions.



Highest Education Level

Supervisor and Team Leads in Massachusetts offer the following education background
Bachelor's Degree
31.6%
High School or GED
29.7%
Associate's Degree
15.0%
Vocational Degree or Certification
9.9%
Master's Degree
8.0%
Some College
3.9%
Some High School
1.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Supervisor and Team Leads in Massachusetts
4-6 years
36.0%
2-4 years
20.6%
None
18.7%
Less than 1 year
18.3%
1-2 years
3.6%
6-8 years
1.5%
8-10 years
0.8%
10+ years
0.5%


Other Career Titles

Here are some other career titles that require similar skills



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