Supervisor and Team Lead Jobs in Massachusetts
A Supervisor and Team Lead in the retail industry are responsible for overseeing the daily operations of the store and ensuring that all activities run smoothly and efficiently. They manage a team of retail workers and coordinate schedules, tasks, and responsibilities to ensure productivity and sales goals are met. They are responsible for training new employees, addressing customer issues, and maintaining inventory levels. Additionally, they work closely with the store manager to develop strategies to improve customer satisfaction and business performance. They may also be involved in budgeting, forecasting, and analyzing sales and revenue trends.
A successful Supervisor and Team Lead should possess strong leadership, communication, and problem-solving skills. They must be able to motivate their team, handle conflicts, and make critical decisions under pressure. They should have excellent customer service skills and a deep understanding of retail operations and industry trends. While formal education may vary, many employers value previous work experience in a related role and a certification in retail management or a related field. Typical roles that a person may hold before becoming a Supervisor and Team Lead include Sales Associate, Customer Service Representative, and Assistant Store Manager.
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Retail Supervisor, Full Time - Longmeadow Shops
- Longmeadow, MA
- 8 hours ago
- Longmeadow, MA
- 8 hours ago
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread...
All Hudson Group Jobs Retail Team Leader - Full Time Hudson Group - Everett, MA Posted on 04/29/25 (Ref: MAiji46RaJ) Grow With Us! Hudson is North America's leading travel retailer. For over 30...
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in...
Find Your Fit at DSW We have a personal relationship with our shoes! You might say were even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our...
operations including Stocking/Sales associate duties, and responsibilities Lead, coach, and develop others Serve as Leader on Duty as scheduled Other duties as assigned Who You Are: Must be at least...
Entertainment Team Supervisor Walmart 300 Colony Place Rd, Plymouth, MA 02360 Hourly Wage: $21 - $34 per/hour The actual hourly rate will equal or exceed the required minimum wage applicable to...
Hourly Wage: $21.5 - $34.5 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
Find Your Fit at DSW We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our...
Michael Kors FT Sales Supervisor Chestnut Hill, MA Job Posted 19 Days Ago Posted 19 Days Ago Be an Early Applicant Chestnut Hill, MA Entry level As a Sales Supervisor, you will support store goals...
You also share the responsibility to execute assigned store operations and maintain a visually appealing store....
Retail Sales Supervisors champion customer engagement and oversee the front of store operations....
teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store...
Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Supervisor and Team Lead Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Supervisor and Team Lead Jobs in Massachusetts
Required or preferred licenses and certifications for Supervisor and Team Lead positions.
Highest Education Level
Supervisor and Team Leads in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Supervisor and Team Lead position
- Cookie Making
- Store Operations
- Replenishing
- Associate Training
- Product Knowledge
- Store Management
- Asset Protection
- Cosmetic Sales
- Merchandising
- Closed-Circuit Television
- Baking
- Point-of-Sale System
- Food Safety
- Profit & Loss Statement
- Loss Prevention
- Complaint Resolution
- Loading & Unloading
- Forklift Operator
- Cashier Skills
- Performance Management
- Customer Satisfaction
- Inventory Control
- Reimbursement
- Stocking
- Forecasting
- Retail
- Closing
- Staffing
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Presentation
- Friendliness
- Events
- Collaboration
- Mentoring
- Employee Development
- Budgeting
- Inventory Management
- Coaching
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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