Supervisor and Team Lead Jobs in Massachusetts
A Supervisor and Team Lead in the retail industry are responsible for overseeing the daily operations of the store and ensuring that all activities run smoothly and efficiently. They manage a team of retail workers and coordinate schedules, tasks, and responsibilities to ensure productivity and sales goals are met. They are responsible for training new employees, addressing customer issues, and maintaining inventory levels. Additionally, they work closely with the store manager to develop strategies to improve customer satisfaction and business performance. They may also be involved in budgeting, forecasting, and analyzing sales and revenue trends.
A successful Supervisor and Team Lead should possess strong leadership, communication, and problem-solving skills. They must be able to motivate their team, handle conflicts, and make critical decisions under pressure. They should have excellent customer service skills and a deep understanding of retail operations and industry trends. While formal education may vary, many employers value previous work experience in a related role and a certification in retail management or a related field. Typical roles that a person may hold before becoming a Supervisor and Team Lead include Sales Associate, Customer Service Representative, and Assistant Store Manager.
Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out Demonstrates ability to monitor and identify customers who...
Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
Hourly Wage: $22 - $35 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
operations including Stocking/Sales associate duties, and responsibilities Lead, coach, and develop others Serve as Leader on Duty as scheduled Other duties as assigned Who You Are: Must be at least...
Job Title: Retail Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household...
Design Your Future at PVH Floor Supervisor- Part Time - CALVIN KLEIN POSITION SUMMARY Floor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers...
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Retail Warehouse Sales Supervisor-- Home Outlet Home Outlet of New Bedford 1024 Kings Hwy New Bedford, Massachusetts Management Regular Full-Time USD $40,000.00/Yr. USD $55,000.00/Yr. 3954...
Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out Demonstrates ability to monitor and identify customers who...
Company Name ARS-Rescue Rooter Overview American Residential Services is the largest provider of residential home services in the US, employing more than 6500 professionals across the country. ARS...
Retail Sales Supervisors champion customer engagement and oversee the front of store operations....
Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
Lead Cashier, Parking at Partner's Healthcare Lead Cashier, Parking at Partner's Healthcare in Boston, Massachusetts Posted in Other 7 days ago. $700.00 per week Job Description: Site: The General...
Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Supervisor and Team Lead Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Supervisor and Team Lead Jobs in Massachusetts
Required or preferred licenses and certifications for Supervisor and Team Lead positions.
Highest Education Level
Supervisor and Team Leads in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Supervisor and Team Lead position
- Soup Making
- Cookie Making
- Store Operations
- Associate Training
- Replenishing
- Cosmetic Sales
- Store Management
- Product Knowledge
- Asset Protection
- Merchandising
- Closed-Circuit Television
- Guest Service
- Baking
- Point-of-Sale System
- Food Safety
- Profit & Loss Statement
- Loss Prevention
- Profit & Loss Management
- Complaint Resolution
- Loading & Unloading
- Performance Management
- Customer Satisfaction
- Cashier Skills
- Forklift Operator
- Inventory Control
- Stocking
- Reimbursement
- Retail
- Closing
- Staffing
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Presentation
- Flexibility
- Mentoring
- Coaching
- Collaboration
- Sales
- Inventory Management
- Employee Development
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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