Customer Service Jobs in West Bend, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fond du Lac, WI (21 miles from West Bend, WI)
- 21 hours ago
- Fond du Lac, WI (21 miles from West Bend, WI)
- 21 hours ago
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
Customer Service Representative (Multi Branch Support)
- Fond du Lac, WI (21 miles from West Bend, WI)
- 2 days ago
- Fond du Lac, WI (21 miles from West Bend, WI)
- 2 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Menomonee Falls - Sales and Customer Service Representative
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 2 days ago
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 2 days ago
Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Menomonee Falls, WI branch....
Customer Service Representative - Sussex Office
- Sussex, WI (22 miles from West Bend, WI)
- 2 days ago
- Sussex, WI (22 miles from West Bend, WI)
- 2 days ago
service....
Senior Customer Service Representative
- Germantown, WI (16 miles from West Bend, WI)
- 4 days ago
- Germantown, WI (16 miles from West Bend, WI)
- 4 days ago
QUALIFICATIONS 5+ years of professional customer service experience. High School diploma or equivalency required. Associate's degree preferred....
Wound Care Process Customer Service Representative
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 4 days ago
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 4 days ago
Wound Care Process Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), mileage reimbursement, employee discount United States, Wisconsin, Menomonee...
Retail Customer Service Cashier
- Hingham, WI (18 miles from West Bend, WI)
- 6 days ago
- Hingham, WI (18 miles from West Bend, WI)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Manufacturing
- Hartford, WI (13 miles from West Bend, WI)
- 9 days ago
- Hartford, WI (13 miles from West Bend, WI)
- 9 days ago
Customer Service Representatives are responsible for meeting a high level of customer satisfaction and knowledge within the customer-assigned markets....
Customer Care Representative (on site)
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 13 days ago
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 13 days ago
Our client in Menomonee Falls is seeking Customer Service Representatives to join their team....
- Hartford, WI (13 miles from West Bend, WI)
- 13 days ago
- Hartford, WI (13 miles from West Bend, WI)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Part Time
- Plymouth, WI (22 miles from West Bend, WI)
- 20 days ago
- Plymouth, WI (22 miles from West Bend, WI)
- 20 days ago
SUMMARY Under the general direction of the Customer Service Lead and HR Manager, the Customer Service Representative is responsible for both inbound customer service and outbound sales to our customers...
Pharmacy Customer Service Associate
- Fond du Lac, WI (21 miles from West Bend, WI)
- 20 days ago
- Fond du Lac, WI (21 miles from West Bend, WI)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mayville, WI (18 miles from West Bend, WI)
- 30+ days ago
- Mayville, WI (18 miles from West Bend, WI)
- 30+ days ago
Overview As a Customer Service Representative at MEC, you will support production in the following areas: Sales order management, forecast management, and customer interface....
Teller Customer Service Representative
- Port Washington, WI (16 miles from West Bend, WI)
- 30+ days ago
- Port Washington, WI (16 miles from West Bend, WI)
- 30+ days ago
The Client Service Representative plays an important role as the face of the bank, building relationships and providing excellent customer service....
Customer Service Representative
- Germantown, WI (16 miles from West Bend, WI)
- 30+ days ago
- Germantown, WI (16 miles from West Bend, WI)
- 30+ days ago
QUALIFICATIONS \* 3+ years of professional customer service experience. \* High School diploma or equivalency required....
Demographic Data for West Bend, WI
Moving to West Bend, WI? Find some basic demographic data about West Bend, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in West Bend, WI
Highest Education Level
Customer Services in West Bend, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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